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Host/Hostess IHOP 473

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.00 - $16.00
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Work Schedule

Flexible
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Benefits

Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
employee recognition programs

Job Description

Our establishment is a well-regarded restaurant known for delivering exceptional dining experiences with a welcoming ambiance and attentive service. Located in a bustling area that attracts a wide variety of guests, our restaurant prides itself on creating a warm, friendly environment where each visitor feels valued from the moment they walk through the door. With an emphasis on quality food, impeccable service, and a hygienic and organized space, we strive to maintain a high standard that keeps our customers coming back for more. As a Host, you play a crucial role in shaping the first impression guests have of our restaurant, engaging them with genuine hospitality and smooth operational management of the front-of-house area.

The Host position is primarily responsible for greeting guests with a warm and friendly demeanor, managing seating arrangements efficiently to optimize table turnover, and assisting with various side duties that support the flow of service. This role demands excellent interpersonal skills, the ability to multitask, and adaptability to the dynamic nature of a high-traffic restaurant environment. Candidates should be comfortable standing for extended periods, have good manual dexterity, and possess basic computer skills necessary for managing reservation systems and communications. This full-time role offers competitive pay, comprehensive benefits including health insurance, paid time off, wellness programs, and opportunities for career growth through training and mentorship. Joining our team means becoming part of a cooperative and inclusive work culture that values teamwork, professionalism, and community spirit. Overall, the Host will help ensure every guest feels welcomed, served efficiently, and leaves with a positive impression of our restaurant experience, contributing directly to customer satisfaction and business success.

Job Requirements

  • Proficient in reading and writing
  • Effective communication skills
  • Ability to stand for up to 8 hours during shifts
  • Capable of lifting or moving up to 25 pounds
  • Full mobility of hands and arms to perform repetitive tasks, such as transporting plates, glasses, and baskets between the kitchen and dining rooms

Job Qualifications

  • Proficient in reading and writing
  • Effective communication skills
  • Ability to stand for up to 8 hours during shifts
  • Capable of lifting or moving up to 25 pounds
  • Full mobility of hands and arms to perform repetitive tasks, such as transporting plates, glasses, and baskets between the kitchen and dining rooms

Job Duties

  • Greet guest with a smile and a friendly attitude upon arrival
  • Efficiently manage the seating charts to accommodate guests and optimize table turnover
  • Answer phone calls to take reservations or respond to inquiries politely and accurately
  • Provide guests with menus and notify servers of their arrival
  • Monitor the waiting list and inform guests when tables become available
  • Maintain cleanliness and organization of the hostess station and lobby area
  • Assist with side duties such as refilling condiments, restocking menus, and helping servers as needed

Job Criteria

Experience

Entry Level (1-2 years)


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