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Host/Hostess IHOP 3769 - (Expired Job)

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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.00 - $16.00
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Work Schedule

Flexible
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Benefits

Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
employee recognition programs

Job Description

Our restaurant is a vibrant and welcoming dining establishment committed to delivering exceptional guest experiences through warm hospitality and quality service. We pride ourselves on creating a comfortable and inviting atmosphere where guests can enjoy delicious meals paired with attentive care. As a cornerstone of our team, the host plays a critical role in shaping the initial impression each guest receives upon entering our establishment, which directly influences their overall dining experience.

The position of Host at our restaurant is an integral front-of-house role that demands a friendly demeanor, strong communication skills, and the ability to efficiently manage the flow of guests. The host is often the first point of contact for guests and thus, sets the tone for welcome and attentiveness. This role involves greeting guests with a warm smile, managing reservations and seating charts, maintaining an organized hostess station, and assisting with various support tasks that contribute to smooth restaurant operations.

Hosts must possess excellent multitasking abilities to juggle seating arrangements, monitor waiting lists, and handle telephone inquiries efficiently while sustaining a positive and professional attitude. This role requires standing for extended periods and the physical capability to transport plates, glasses, and menus between kitchen and dining areas. Effective teamwork skills are also essential as hosts collaborate closely with servers and management to ensure guests receive prompt and courteous service.

Our restaurant offers a dynamic work environment that flourishes in a fast-paced setting, rewarding adaptability, problem-solving, and a genuine passion for customer satisfaction. Opportunities for growth exist through our structured training programs and mentorship initiatives, aimed at enhancing skill sets and career prospects. Benefits include comprehensive health insurance, flexible scheduling, paid time off, competitive weekly pay, retirement plans, and wellness programs that support the holistic well-being of our staff.

We seek candidates who are attuned to customer needs, able to maintain composure under pressure, and committed to fostering a welcoming atmosphere. If you thrive in a collaborative environment and are motivated by serving others, this hosting position offers an excellent pathway to contribute meaningfully to our restaurant's success while advancing your career in hospitality.

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or hospitality preferred
  • ability to stand for long periods
  • capable of lifting up to 25 pounds
  • clear verbal communication skills
  • basic computer proficiency
  • physical ability to perform repetitive tasks such as carrying plates and glasses
  • willingness to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • Proficient in reading and writing
  • effective communication skills
  • ability to stand for up to 8 hours during shifts
  • capable of lifting or moving up to 25 pounds
  • full mobility of hands and arms to perform repetitive tasks
  • proficient in basic math for managing seating arrangements
  • excellent verbal communication skills
  • ability to multitask and prioritize tasks effectively
  • basic computer skills for managing reservation systems

Job Duties

  • Greet guests with a smile and a friendly attitude upon arrival
  • efficiently manage the seating chart to accommodate guests and optimize table turnover
  • answer phone calls to take reservations or respond to inquiries politely and accurately
  • provide guests with menus and notify servers of their arrival
  • monitor the waiting list and inform guests when tables become available
  • maintain cleanliness and organization of the hostess station and lobby area
  • assist with side duties such as refilling condiments, restocking menus, and helping servers as needed

Job Criteria

Experience

Entry Level (1-2 years)


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