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Host/Hostess IHOP 3231

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.00 - $16.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
training programs
performance-based incentives
Diverse workplace environment
Customizable benefits

Job Description

Our restaurant is a vibrant and bustling dining establishment committed to providing guests with an exceptional culinary experience in a warm and welcoming atmosphere. Known for its dedication to quality food and outstanding customer service, our restaurant attracts a diverse clientele who value not only delicious meals but also the ambiance and attentive care provided by our staff. We pride ourselves on maintaining a team-oriented culture where every employee plays a vital role in delivering a memorable dining experience. With a focus on innovation and customer satisfaction, our restaurant continues to grow and adapt in the competitive hospitality industry, making it an exciting place for professionals seeking career opportunities in the food service sector.

As a Host at our restaurant, you will be the first friendly face our guests see, playing a crucial role in setting the tone for their entire visit. This position involves greeting guests warmly upon their arrival, managing the seating flow efficiently to balance guest comfort with operational needs, and providing excellent service from start to finish. Your presence at the front of the house will help create an inviting and organized environment, contributing to the overall smooth running of the dining area. You will handle reservations through phone or in-person inquiries, maintain the waiting list, and collaborate with waitstaff to ensure prompt seating and service. Moreover, you will support the upkeep of the hostess station and lobby, ensuring these areas remain clean and well-stocked. Ideal candidates for this role possess strong communication abilities, are comfortable multitasking in a fast-paced setting, and demonstrate genuine enthusiasm for hospitality. This role requires physical stamina, as it involves standing for long periods and some manual tasks like carrying trays and restocking supplies. By delivering excellent first impressions and maintaining efficient seating arrangements, you will enhance the guest experience and promote repeat visits to our establishment.

Job Requirements

  • Proficient in reading and writing
  • effective communication skills
  • ability to stand for up to 8 hours during shifts
  • capable of lifting or moving up to 25 pounds
  • full mobility of hands and arms to perform repetitive tasks such as transporting plates, glasses, and baskets between the kitchen and dining room

Job Qualifications

  • Proficient in reading and writing
  • effective communication skills
  • ability to stand for up to 8 hours during shifts
  • capable of lifting or moving up to 25 pounds
  • full mobility of hands and arms to perform repetitive tasks such as transporting plates, glasses, and baskets between the kitchen and dining room
  • proficient in basic math for managing seating arrangements
  • excellent verbal communication skills
  • ability to multitask and prioritize tasks effectively
  • basic computer skills for managing reservation systems

Job Duties

  • Greet guests with a smile and a friendly attitude upon arrival
  • efficiently manage the seating chart to accommodate guests and optimize table turnover
  • answer phone calls to take reservations or respond to inquiries politely and accurately
  • provide guests with menus and notify servers of their arrival
  • monitor the waiting list and inform guests when tables become available
  • maintain cleanliness and organization of the hostess station and lobby area
  • assist with side duties such as refilling condiments, restocking menus, and helping servers as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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