Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
discounted room rates
Free parking
Paid Time Off
Wellbeing initiatives
Retail Discounts
Job Description
Hypsi is the signature restaurant located at the new Hotel Daphne, situated in the vibrant heart of Houston Heights. Hotel Daphne is part of the Bunkhouse/Hyatt family, known for its unique blend of hospitality and innovation, aiming to deliver exceptional guest experiences through creative culinary offerings and a welcoming atmosphere. Hypsi embraces an Italian-inspired menu with a distinct Houston spirit, offering breakfast, lunch, and dinner. The restaurant boasts a robust pasta program and elegant yet approachable entrées. Guests can enjoy a signature roaming mozzarella cart featuring hand-pulled cheeses complemented by curated add-ons such as pickled vegetables, aged vinegars, and cold-pressed olive oil. This fusion of quality ingredients and creative presentation positions Hypsi as a must-visit culinary destination in Houston Heights.
The role of Host at Hypsi is crucial in shaping the first impression and overall guest experience. As the first point of contact, hosts welcome guests with warmth and professionalism, managing seating arrangements and providing menu recommendations that enhance the dining experience. A Host at Hypsi works closely with the food and beverage operations team, contributing to a seamless, guest-focused service environment. This role demands excellent communication skills, attentiveness, and the ability to adapt swiftly in a fast-paced setting. It is a full-time position with weekend availability required, offering candidates a chance to grow within a dynamic hospitality team dedicated to delivering memorable experiences. The Host will be responsible not only for greeting guests but also for ensuring their satisfaction throughout their visit, making the role vital in sustaining the restaurant’s reputation for exceptional service. Candidates with experience using OpenTable and a passion for hospitality are highly valued, as these skills support efficient reservation management and guest interaction. Additionally, the position may include various other tasks essential to the smooth operation of the restaurant, reflecting the flexible and multifaceted nature of hospitality work.
The role of Host at Hypsi is crucial in shaping the first impression and overall guest experience. As the first point of contact, hosts welcome guests with warmth and professionalism, managing seating arrangements and providing menu recommendations that enhance the dining experience. A Host at Hypsi works closely with the food and beverage operations team, contributing to a seamless, guest-focused service environment. This role demands excellent communication skills, attentiveness, and the ability to adapt swiftly in a fast-paced setting. It is a full-time position with weekend availability required, offering candidates a chance to grow within a dynamic hospitality team dedicated to delivering memorable experiences. The Host will be responsible not only for greeting guests but also for ensuring their satisfaction throughout their visit, making the role vital in sustaining the restaurant’s reputation for exceptional service. Candidates with experience using OpenTable and a passion for hospitality are highly valued, as these skills support efficient reservation management and guest interaction. Additionally, the position may include various other tasks essential to the smooth operation of the restaurant, reflecting the flexible and multifaceted nature of hospitality work.
Job Requirements
- high school diploma or equivalent
- prior experience in a hospitality or customer service role
- availability to work full time including weekends
- ability to communicate clearly and professionally
- familiarity with reservation management systems
- physical ability to sit, stand, and squat frequently
- punctual and reliable attendance consistent with ADA and other federal, state, and local standards
Job Qualifications
- experience as a restaurant host
- proficiency with OpenTable reservation system
- excellent verbal communication skills
- ability to work full time with weekend availability
- strong customer service orientation
- ability to work effectively in a fast-paced environment
Job Duties
- welcome and seat guests
- manage reservations using OpenTable
- provide menu recommendations to guests
- ensure guest satisfaction and address concerns
- coordinate with food and beverage team to ensure smooth operations
- maintain a clean and organized host station
- assist with other duties as assigned to support restaurant operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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