Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
discounted room rates
Free parking
Paid Time Off
Retail Discounts
Job Description
Hypsi is the signature restaurant at the newly opened Hotel Daphne, a distinguished hospitality establishment located in the heart of Houston Heights, Texas. This hotel and its associated restaurant reflect a refined blend of Italian-inspired cuisine infused with a vibrant Houston spirit, creating an extraordinary guest experience that is both elegant and welcoming. Hotel Daphne is celebrated for its dedication to quality service and a creative dining environment that embraces the cultural diversity and culinary richness of its location. Hypsi offers breakfast, lunch, and dinner, with a robust focus on a pasta program, elegant yet approachable entrees, and unique features such as a roaming mozzarella cart serving hand-pulled cheeses accompanied by curated add-ons like pickled vegetables, aged vinegars, and cold-pressed olive oil. This innovative approach to dining has made Hotel Daphne a sought-after destination for both locals and visitors seeking a memorable culinary experience. The company prides itself on creating a passionate, hospitality-driven team committed to excellence and continuous growth in the restaurant industry.
The role of Host at Hypsi is pivotal in defining the first impressions and overall guest satisfaction. As a Host, you will be the welcoming face of the restaurant, responsible for setting the tone of hospitality that guests experience from the moment they enter. This full-time position requires you to collaborate closely with the broader Food and Beverage team to ensure seamless guest service and an exceptional dining atmosphere. The Host plays a crucial role in managing reservations, providing table accommodations, and offering thoughtful menu recommendations that enhance the dining experience. Your ability to communicate effectively and engage guests with warmth and professionalism will be essential in influencing their overall perception and enjoyment of the restaurant. This position demands a proactive, guest-focused mindset and exceptional organizational skills to handle busy periods efficiently while maintaining poise and friendliness. Full-time weekend availability is required, and experience with the reservation system OpenTable is essential. Beyond greeting guests, the Host may also be asked to assist in other operational areas as needed, demonstrating flexibility and teamwork to support the restaurant’s goals and customer satisfaction. Hotel Daphne offers competitive benefits including medical, dental, and vision insurance, a 401K plan with company match, discounted and Friends and Family room rates, free parking, generous paid time off, work-life balance initiatives such as complimentary Headspace membership, and various retail discounts. This role is an excellent opportunity for individuals passionate about hospitality, eager to contribute to a dynamic team, and dedicated to delivering outstanding guest service in a trendy, upscale dining environment.
The role of Host at Hypsi is pivotal in defining the first impressions and overall guest satisfaction. As a Host, you will be the welcoming face of the restaurant, responsible for setting the tone of hospitality that guests experience from the moment they enter. This full-time position requires you to collaborate closely with the broader Food and Beverage team to ensure seamless guest service and an exceptional dining atmosphere. The Host plays a crucial role in managing reservations, providing table accommodations, and offering thoughtful menu recommendations that enhance the dining experience. Your ability to communicate effectively and engage guests with warmth and professionalism will be essential in influencing their overall perception and enjoyment of the restaurant. This position demands a proactive, guest-focused mindset and exceptional organizational skills to handle busy periods efficiently while maintaining poise and friendliness. Full-time weekend availability is required, and experience with the reservation system OpenTable is essential. Beyond greeting guests, the Host may also be asked to assist in other operational areas as needed, demonstrating flexibility and teamwork to support the restaurant’s goals and customer satisfaction. Hotel Daphne offers competitive benefits including medical, dental, and vision insurance, a 401K plan with company match, discounted and Friends and Family room rates, free parking, generous paid time off, work-life balance initiatives such as complimentary Headspace membership, and various retail discounts. This role is an excellent opportunity for individuals passionate about hospitality, eager to contribute to a dynamic team, and dedicated to delivering outstanding guest service in a trendy, upscale dining environment.
Job Requirements
- High school diploma or equivalent
- previous experience in a hospitality or restaurant environment
- full-time weekend availability
- proficiency with OpenTable
- excellent communication skills
- ability to handle multiple tasks efficiently
- ability to sit, stand, and squat frequently
- punctual and reliable attendance
Job Qualifications
- Experience as a restaurant host or in a similar customer-facing role
- strong verbal communication skills
- ability to work in a fast-paced environment
- proficiency with OpenTable reservation system
- full-time availability including weekends
- customer service orientation
- positive interpersonal skills
Job Duties
- Welcome and greet guests warmly as they enter the restaurant
- manage and organize reservations using OpenTable
- provide table accommodations and seating arrangements
- offer menu recommendations and answer guest inquiries
- coordinate with the Food & Beverage team to ensure smooth service flow
- handle guest complaints and resolve issues to ensure satisfaction
- maintain the host station and dining area cleanliness
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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