Denny's logo

Host/Hostess - Franchise

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

flexible scheduling
competitive pay
safe work environment
Training and Development
Career advancement opportunities
Employee Discounts
Supportive team environment

Job Description

Denny's is a well-known American diner-style restaurant chain, recognized for its welcoming atmosphere, extensive menu offering classic American dishes, and 24/7 service in many locations. This opportunity is through an independently owned and operated franchise of Denny's, which means while the Denny's brand is globally recognized, the daily operations, including employment decisions, are managed locally by the franchise owner. The franchise model ensures that each restaurant maintains the quality and service standards associated with the Denny's brand while allowing independent owners to customize aspects to meet the needs of their local community. At this establishment, the team prides itself on maintaining a safe, sanitized, and friendly work environment where employees can feel valued and supported in their careers.

The role of Host or Hostess at this Denny's franchise is an exciting entry point for individuals looking to develop their skills in the hospitality industry. As a Host or Hostess, you will be the first point of contact for guests, greeting them warmly and ensuring they are seated comfortably in a timely and organized manner. This position requires excellent interpersonal skills and the ability to manage guest flow efficiently, ensuring a positive experience that encourages repeat visits. Flexible scheduling is a key feature of this role, catering to individuals needing work-life balance or those pursuing education alongside employment. Competitive pay reflects the importance of this position in the guest experience journey.

Beyond the day-to-day duties of welcoming and seating guests, the Host or Hostess role at Denny's is designed to foster long-term career growth. Employees are supported through ongoing training initiatives that emphasize leadership development, educational opportunities, and career advancement within the restaurant industry. Working here offers a chance not just to earn an income but to build a foundation for a future in hospitality management or related fields. The independent franchise setting allows for a close-knit team atmosphere where individual contributions are recognized and career development opportunities are accessible.

Job Requirements

  • high school diploma or equivalent
  • previous experience in customer service preferred
  • ability to work flexible hours including nights and weekends
  • strong communication skills
  • ability to stand for extended periods
  • willingness to work in a fast-paced environment

Job Qualifications

  • strong interpersonal and communication skills
  • ability to work flexible hours including evenings and weekends
  • previous experience in customer service preferred
  • ability to remain calm and courteous under pressure
  • basic math skills for managing guest seating and wait times
  • high school diploma or equivalent

Job Duties

  • greet guests warmly upon arrival
  • seat guests promptly and courteously
  • manage guest waiting list efficiently
  • maintain cleanliness and organization in the host area
  • communicate effectively with servers and kitchen staff
  • assist in resolving any guest concerns or complaints
  • uphold safety and sanitation standards

Job Criteria

Experience

Entry Level (1-2 years)


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