Denny's logo

Host/Hostess - Franchise

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
safe work environment
Employee training and development
Career advancement opportunities
supportive team culture
Employee Discounts

Job Description

Denny's is a well-established family dining restaurant chain renowned for its welcoming atmosphere, classic American cuisine, and 24/7 accessibility. Known for its commitment to community and quality customer service, Denny's operates numerous independently owned and operated franchise locations. Each franchise location strives to maintain the brand's tradition of excellent food and hospitality while fostering a strong sense of teamwork and employee development. Working at Denny's means joining a company that values leadership, education, and career advancement for its employees, offering a safe and sanitized work environment with flexible scheduling and competitive pay.

The role of Host or Hostess at Denny's is a dynamic and customer-facing position that plays a crucial part in creating a positive dining experience. As the first point of contact for guests, the Host or Hostess is responsible for greeting and seating customers in a friendly and efficient manner, ensuring that each guest feels welcomed from the moment they enter. This position requires excellent communication skills, a warm and approachable attitude, and the ability to handle multiple tasks seamlessly in a fast-paced environment. Beyond simply seating guests, Hosts and Hostesses contribute to the smooth operation of the restaurant by managing waiting lists, coordinating with servers and kitchen staff, and maintaining a clean and organized front-of-house area.

Denny's provides the ideal opportunity for individuals looking to start or grow their career in the hospitality industry. Team members receive thorough training and ongoing support to develop their skills and advance within the company. The flexible scheduling allows employees to balance work with personal commitments, making it an excellent choice for students, part-time workers, or anyone seeking a supportive work environment. Moreover, Denny's gives recognition to hardworking employees, encouraging a positive workplace culture where dedication and initiative are rewarded.

By joining Denny's as a Host or Hostess, you become part of a respected brand with a rich history and a commitment to equal employment opportunities. The employment is with an independently owned franchise, meaning that your direct employer is the local franchise owner, responsible for all hiring and employment practices. While this posting provides general information about the role, candidates should expect a variety of daily tasks and opportunities to grow, with the franchise offering a unique workplace culture within the broader Denny's family.

Job Requirements

  • minimum age requirement as per local regulations
  • availability to work flexible shifts including evenings, weekends, and holidays
  • ability to stand for extended periods
  • good communication skills
  • willingness to work as part of a team
  • reliable and punctual
  • basic math and reading skills

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service or hospitality experience a plus
  • excellent interpersonal and communication skills
  • ability to work in a fast-paced environment
  • strong organizational skills
  • friendly and approachable demeanor
  • basic computer skills for seating management systems

Job Duties

  • greet and welcome guests upon arrival
  • seat guests promptly and courteously
  • manage waiting lists and guest seating arrangements
  • coordinate with servers and kitchen staff to ensure smooth workflow
  • maintain cleanliness and organization of the host stand and entry area
  • provide information about the menu and restaurant policies as needed
  • handle guest inquiries and resolve seating issues professionally

Job Criteria

Experience

Entry Level (1-2 years)


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