Denny's logo

Host/Hostess - Franchise

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

flexible schedule
Paid Time Off
Employee Discounts
Training and development opportunities
team environment

Job Description

Denny's is a well-known, independently owned and operated franchise restaurant that has been serving comforting, quality food with a welcoming atmosphere for decades. With a reputation built on providing an excellent dining experience for guests of all ages, Denny's prides itself on a friendly and inclusive environment where employees and customers alike feel valued. As a leading diner-style restaurant, Denny's offers a wide variety of menu options to satisfy diverse palates, emphasizing great service and a community-focused approach. This independent franchisee fully embraces the parent brand's commitment to customer satisfaction and outstanding hospitality, ensuring that every visitor feels at home when dining.

Joining Denny's as a Host/Hostess offers a unique opportunity to be the face of this reputable establishment. This position is vital to the overall dining experience as the Host/Hostess sets the tone for the guests’ entire visit. You will greet guests warmly and professionally, which makes a lasting positive impression and fosters repeat business. Beyond greeting, this role involves assisting with seating arrangements, suggesting menu items to enhance guest satisfaction, processing payments accurately, and supporting other team members with various responsibilities. The role requires someone who is enthusiastic about food and excels in customer interaction, making diners feel welcome and valued. Being a Host/Hostess at Denny's means more than just taking reservations or seating customers; it’s about contributing to a positive, friendly dining environment that reflects the brand’s values of quality service and community spirit.

This employment opportunity is with an independently owned franchisee of Denny's, which means the hiring and employment policies are managed locally by the franchise owner and not directly by Denny's, Inc. This offers a close-knit work atmosphere with personalized management and team dynamics. Employment benefits, scheduling, staffing, and day-to-day operations are handled at the franchise level, ensuring a tailored experience that can suit the lifestyle and needs of the employees. Individuals passionate about hospitality, food service, and engaging with people will find meaningful and rewarding work that allows them to grow their customer service skills and be an essential part of the dining experience.

Denny's is committed to equal employment opportunity and maintains a workplace free from discrimination based on age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other legally protected status. Working as a Host/Hostess at this Denny's franchise means you are stepping into a role that is essential for guest satisfaction and operational success. Your ability to create a welcoming environment sets you apart and makes a difference every day. This role offers competitive pay managed by the franchisee, flexible scheduling options to accommodate various lifestyles, and the chance to be part of a respected brand with a loyal customer base. If you have a passion for food and serving others, and you want to be involved in a dynamic restaurant environment, this position offers a great career starting point or an excellent addition to your professional journey in hospitality.

Job Requirements

  • High school diploma or equivalent
  • ability to work flexible hours including evenings, weekends and holidays
  • strong communication skills
  • customer service experience preferred
  • must be able to stand for long periods

Job Qualifications

  • High school diploma or equivalent
  • previous experience in customer service or hospitality preferred
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • friendly and approachable demeanor

Job Duties

  • Greet guests in a warm, friendly, smiling manner that welcomes them into our restaurant and sets the stage for a positive experience
  • Engage in friendly conversation as you suggest new menu items, process payments, make correct change and help with the beverage orders for guests
  • Complete side work, clean and assist other team members as needed

Job Criteria

Experience

Entry Level (1-2 years)


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