Denny's logo

Host/Hostess - Franchise

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.50 - $26.00
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Work Schedule

Flexible
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Benefits

flexible scheduling
competitive pay
safe work environment
Training and development opportunities
Employee Discounts
Equal employment opportunity
career advancement support

Job Description

Denny's is a well-established and beloved American diner-style restaurant chain known for its welcoming atmosphere and satisfying meals available around the clock. As an independently owned and operated franchise, each location maintains a unique community-focused approach while upholding the brand’s standards for quality, service, and hospitality. Denny's prides itself on providing a positive and supportive work environment where employees are encouraged to grow and develop professionally. The company’s core mission is to feed people not only through nutritious and delicious meals but also by fostering career growth and employee satisfaction. With decades of experience in the industry, Denny's has grown to become a household name and a go-to spot for casual dining, all the while embracing a culture that values leadership, education, and personal advancement. Joining the team means you become part of an organization with a commitment to equal employment opportunities and diversity, ensuring a respectful and inclusive workplace for all staff members.

The open position of Host or Hostess at Denny's franchise offers an exciting opportunity to be the face of the restaurant by welcoming guests with warmth and seating them efficiently to enhance their dining experience. This role is pivotal in setting the tone for the meal, as the host or hostess is the first point of contact guests have upon entering the restaurant. Responsibilities include managing guest flow, providing information about the menu and the restaurant’s services, and accommodating special requests to ensure all visitors have a memorable experience. The position provides flexible scheduling options, catering to a variety of personal commitments and lifestyles, making it ideal for students, part-time workers, or anyone seeking adaptable work hours. Compensation reflects Denny’s commitment to valuing its workforce, with an hourly pay range typically between $16.50 and $26.00, which can vary depending on location and experience. Employees benefit from a safe and sanitized environment, demonstrating Denny’s dedication to health and safety standards.

Working at Denny's is more than just a job; it is an opportunity to develop customer service skills, learn effective communication, multitasking, and teamwork. The company fosters a supportive culture that offers ongoing training and development, preparing employees for future roles within the company or the broader hospitality industry. As an independent franchisee manages the specific employment aspects, employees receive personalized attention and support from their local management team. This decentralized management allows each franchise to cultivate a workplace atmosphere that meets the needs of its community while still supporting the overarching values of Denny's. Candidates joining this role will find a welcoming environment that encourages growth, respects diversity, and offers a chance to be part of a brand recognized nationally for its commitment to quality food and excellent customer experiences.

Job Requirements

  • minimum age of 16 years
  • ability to stand for extended periods
  • excellent communication skills
  • positive attitude and team player mentality
  • punctuality and reliability
  • willingness to work flexible shifts including evenings and weekends
  • ability to maintain a clean and safe work environment

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in a customer service role is advantageous but not required
  • strong interpersonal and communication skills
  • ability to multitask and work in a fast-paced environment
  • friendly and professional demeanor
  • basic computer skills for managing reservations and seating charts
  • availability to work flexible hours including weekends and holidays

Job Duties

  • greet guests warmly and seat them efficiently
  • manage waiting lists and guest flow
  • provide guests with menus and information about daily specials
  • coordinate with servers and kitchen staff to ensure smooth service
  • maintain cleanliness and organization of the host stand and waiting area
  • address guest inquiries and resolve minor complaints
  • assist in managing reservations during peak hours

Job Criteria

Experience

No experience required


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