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Host/Hostess - Franchise - (Expired Job)

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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

flexible schedule
Employee Discounts
friendly work environment
Training and Development
Potential for growth
Paid Time Off
Employee Meals

Job Description

This job opportunity is with an independently owned and operated franchisee of Denny's, a well-known and established American diner-style restaurant chain. Denny's has a rich history of providing welcoming dining experiences across the United States and internationally, celebrated for its round-the-clock menu offerings that serve breakfast, lunch, and dinner. Each franchise location is operated separately from the corporate entity, allowing local owners to tailor the guest experience while upholding the brand's core values. Working at a Denny's franchise involves being part of a team that values hospitality, customer service, and community engagement, contributing to the friendly and inviting atmosphere customers expect.

The position available is for a Host/Hostess within the restaurant. As a Host/Hostess, you hold a key role in the guest experience, often serving as the first and last point of contact for visitors. This position requires a warm, friendly demeanor to create an immediate positive impression that encourages guests to feel at home from the moment they walk through the door. Responsibilities include greeting guests with a smile, assisting with seating arrangements, and maintaining communication with the wait staff to ensure smooth service. Additionally, the Host/Hostess is involved in engaging guests in friendly conversation, offering menu suggestions that may enhance their dining experience, processing payments, and assisting with beverage orders. Side work and cleaning duties also form a part of this role, reflecting the collaborative and versatile environment in which all team members contribute to keeping the restaurant running efficiently.

This role is excellent for individuals who enjoy working in a lively, customer-focused environment and who have a desire to be part of a supportive team. Given the nature of the restaurant industry, the position offers the opportunity to develop strong interpersonal skills, learn about the food and beverage sector, and gain valuable experience in hospitality management. The franchisee emphasizes equal employment opportunities and values diversity and inclusion across all its operations. Importantly, all employment decisions such as hiring, scheduling, and compensation are managed independently by the franchisee. This means that while you work under the Denny's brand banner, your employer is the local franchise owner, responsible for all employment-related policies, and not the corporate Denny's entity. Prospective employees should be prepared for a dynamic work environment that requires adaptability, multitasking, and a positive attitude toward service excellence.

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to stand for extended periods
  • Reliable and punctual
  • Legal authorization to work

Job Qualifications

  • Good communication skills
  • Ability to create a welcoming atmosphere
  • Basic math skills for handling payments
  • Friendly and positive attitude
  • Ability to multitask and work as part of a team

Job Duties

  • Greet guests in a warm, friendly, smiling manner that welcomes them into the restaurant and sets the stage for a positive experience
  • Engage in friendly conversation and suggest new menu items
  • Process payments and make correct change
  • Help with beverage orders for guests
  • Complete side work
  • Clean and assist other team members as needed

Job Criteria

Experience

Entry Level (1-2 years)


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