Denny's logo

Host/Hostess - Franchise

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

flexible schedule
Employee meal discounts
Opportunities for advancement
Supportive team environment
Training and Development
employee recognition programs
inclusive workplace culture

Job Description

Denny's is a well-established and widely recognized family dining restaurant franchise that has been serving guests with hearty, delicious meals and a welcoming atmosphere for decades. As an independently owned and operated franchisee of Denny's, this particular restaurant carries the trusted brand's commitment to quality food and exceptional customer service. Known for its all-day breakfast menu and accommodating dining experience, Denny's strives to create a comfortable setting where people from all walks of life can come together to enjoy a satisfying meal.

This job posting is for an exciting opportunity to work as a Host/Hostess at this independently operated Denny's location. The role offers individuals passionate about food and customer service a chance to join a team dedicated to making every visit memorable. As a Host/Hostess, you represent the very first and last interaction guests have with the restaurant, making your role crucial for shaping the overall guest experience. You will greet guests warmly and with a genuine smile, setting a positive tone for their dining experience.

In this role, you will be the friendly face that welcomes guests, engages them with conversation, and assists with seating arrangements to ensure comfort. The job also involves suggesting menu items to customers, processing payments accurately, making change, and assisting with beverage orders. Beyond direct guest interactions, you will help maintain the cleanliness of the dining area and complete side work as directed. Supporting your fellow team members and ensuring the restaurant environment remains inviting and efficient is a key part of the position.

Working at this franchisee offers a dynamic and supportive environment where employees learn valuable customer service skills and work as part of a close-knit team. The restaurant dedicates itself to equal employment opportunities and values diversity, welcoming applicants regardless of age, race, gender identity, or military status, among other characteristics protected by law.

This posting clarifies that the hiring and employment management responsibilities lie solely with the independent franchise owner, not Denny's corporate entity. This means all employment decisions, staffing, scheduling, and workplace policies are managed locally. As a prospective Host/Hostess, you can expect a job that requires adaptability and a genuine passion for making guests feel at home while delivering excellent service. This role is ideal for individuals who thrive in customer-facing positions and wish to build a career in the restaurant hospitality industry, potentially advancing to other roles within the restaurant or the broader food service sector.

Job Requirements

  • High school diploma or equivalent
  • excellent communication skills
  • physical stamina to stand for extended periods
  • reliable and punctual
  • ability to handle cash transactions accurately
  • willingness to work varied shifts including nights and weekends
  • legal authorization to work in the country

Job Qualifications

  • High school diploma or equivalent preferred
  • previous customer service experience is advantageous
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • friendly and approachable demeanor
  • basic math skills for handling payments
  • ability to work flexible shifts including weekends and holidays

Job Duties

  • Greeting guests in a warm and friendly manner
  • engaging in friendly conversation with guests
  • suggesting new menu items to guests
  • processing payments and making correct change
  • assisting with beverage orders
  • completing side work and cleaning duties
  • supporting other team members as needed

Job Criteria

Experience

Entry Level (1-2 years)


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