Denny's logo

Host/Hostess - Franchise

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.50 - $17.50
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Safe and sanitized work environment
skills training
Career advancement opportunities
Employee Discounts
Supportive team atmosphere

Job Description

Denny's is a renowned restaurant chain known for its welcoming, family-friendly environment and round-the-clock dining services. Established decades ago, Denny's has become one of the most recognizable and beloved brands in the casual dining industry. The restaurant is committed to delivering delicious meals paired with exceptional customer service, ensuring that every guest feels at home. As an independently owned and operated franchisee, this specific location has the flexibility to foster a unique team culture while maintaining the high standards that Denny's is known for nationwide.

Working at Denny's means becoming part of a supportive team that values each employee's growth and development. The company emphasizes flexible scheduling to accommodate various lifestyle needs, competitive pay within the range of $16.50 to $17.50 hourly, and a safe, sanitized work environment. Employees receive comprehensive training that equips them with valuable skills for long-term career advancement. Denny’s also prides itself on fostering leadership qualities and encouraging ongoing education among its staff.

The position of Host or Hostess at Denny's is vital to the guest experience. Serving as the first point of contact for arriving guests, the host or hostess plays a crucial role in creating a warm and inviting atmosphere. This role is dynamic and engaging, ensuring that no two days are alike. Responsibilities include greeting guests promptly, managing seating arrangements efficiently, and maintaining a smooth workflow within the dining area. This role not only requires excellent interpersonal skills but also the ability to multitask in a fast-paced environment.

Since this job is with an independent franchisee, it is important to note that employment policies, including hiring, scheduling, and workplace practices, are managed locally by the franchise owner. This structure allows for personalized attention to employee needs and localized decision-making that benefits the team directly. It also means that this franchisee operates independently of Denny's corporate office concerning all employment matters.

Denny's commitment to equal employment opportunity ensures a diverse and inclusive workplace. All applicants are considered without regard to age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, veteran status, criminal background, or other protected characteristics. This dedication to fairness applies to all aspects of employment, from initial application through ongoing employment and advancement opportunities.

Joining Denny's as a Host or Hostess presents a promising opportunity for motivated individuals looking to build a career in the hospitality industry. The role offers exposure to valuable industry skills such as customer service, communication, team collaboration, and operational efficiency. Employees receive mentorship and support designed to help them succeed and progress within the company. Whether you are looking for your first job or a stepping stone to a broader career in food service, Denny's offers a rewarding work environment with ample room for growth.

Job Requirements

  • high school diploma or equivalent
  • ability to greet guests warmly and professionally
  • customer service skills
  • ability to work flexible schedules including evenings, weekends, and holidays
  • standing for long periods
  • basic math and computer skills
  • legal authorization to work in the country

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service experience is a plus but not required
  • strong communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • friendly and approachable demeanor
  • basic computer skills to manage reservations and waitlists
  • ability to stand for extended periods

Job Duties

  • greet and seat guests promptly and courteously
  • maintain cleanliness and organization of the host stand area
  • manage waitlists and reservations efficiently
  • assist guests with inquiries and provide information about the menu
  • support team members as needed to ensure smooth restaurant operations
  • uphold safety and sanitation standards
  • provide excellent customer service to enhance guest satisfaction

Job Criteria

Experience

No experience required


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