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Host/Hostess - Franchise

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible

Job Description

Denny's is a renowned and beloved restaurant chain known for its classic American diner experience, serving a wide range of delicious meals 24/7. This particular opportunity is with an independently owned and operated franchisee of Denny's. Although independently operated, the franchise upholds all the welcoming and quality service values that Denny's is famous for. Denny's has built a strong reputation for providing a warm and friendly atmosphere where guests can enjoy home-style meals any time of the day or night. Known for its wide menu selection, including breakfast favorites served all day, Denny's consistently seeks team members who are passionate about food and outstanding guest service. This is a perfect environment for individuals who thrive on interaction with guests and enjoy creating positive dining experiences.

The role available is for a Host/Hostess position, a vital front-of-house role that sets the tone for the entire dining experience. Hosts and Hostesses at this franchise act as the first and last touchpoints for customers, responsible for greeting guests warmly and ensuring they feel welcomed and comfortable throughout their visit. Their responsibilities extend beyond greeting, including engaging guests in conversation, suggesting menu items, processing payments accurately, and assisting with beverage orders. Additionally, hosts help maintain the cleanliness and smooth operation of the restaurant by completing side work and supporting their fellow team members as needed. This position offers an excellent opportunity for those passionate about hospitality and food service to join a reputable brand, develop their customer service skills, and contribute to a positive restaurant environment. The job posting emphasizes that the employer is the franchisee itself, not the corporate Denny's entity, clarifying that all employment decisions and policies are managed independently. It also highlights the company’s commitment to equal employment opportunity and diversity. This role is ideal for individuals who enjoy engaging with people, working in a fast-paced setting, and being part of a team dedicated to delivering a memorable dining experience. The franchise focuses on creating a friendly and inclusive environment, making it an inviting place for both employees and guests alike.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a restaurant or hospitality setting preferred
  • Excellent communication skills
  • Ability to handle multiple tasks simultaneously
  • Customer service orientation
  • Reliable and punctual
  • Must be legally authorized to work in the country

Job Duties

  • As a Host/Hostess, you play a special role for our guests
  • You are often their first impression and last impression, and we count on you to make them feel at home
  • Greeting guests in a warm, friendly, smiling manner that welcomes them into our restaurant and sets the stage for a positive experience
  • Engaging in friendly conversation as you suggest new menu items, process payments, make correct change and help with the beverage orders for guests
  • Completing side work, clean and assist other team members as needed

Job Criteria

Experience

Entry Level (1-2 years)


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