Denny's logo

Host/Hostess - Franchise

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.50 - $26.00
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Work Schedule

Flexible
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Benefits

flexible scheduling
competitive pay
safe work environment
Career advancement opportunities
Employee Discounts
Training and development programs
Equal employment opportunity

Job Description

Denny's is a renowned American diner-style restaurant chain that has been serving guests for decades with a commitment to quality food and excellent customer service. Operated independently by franchisees, each Denny's restaurant upholds the brand's values while maintaining its unique local charm. The company prides itself on creating a welcoming atmosphere where guests can enjoy a variety of meals around the clock, making Denny’s a popular choice for individuals and families alike. The organization emphasizes employee growth and provides a supportive work environment that fosters long-term career development. Employees benefit from flexible schedules, competitive wages, and opportunities for advancement within the company, all while working in a safe and sanitized environment.

The role of Host or Hostess at Denny's offers an engaging, fast-paced position where employees are the first point of contact for guests. This role is pivotal in shaping the customer experience through warm greetings, efficient seating arrangements, and ensuring guest satisfaction from arrival to departure. Hosts and Hostesses at Denny’s contribute directly to the welcoming environment that the brand is known for, ensuring that every guest feels valued and appreciated. The position provides valuable skills in customer service, communication, and teamwork, supporting career growth within the hospitality industry. This job is ideal for individuals who enjoy interactive roles and wish to develop leadership qualities in a supportive setting. Compensation for this role ranges from $16.50 to $26.00 per hour, reflecting factors such as location and experience. Working for an independently owned franchise means that employment policies, scheduling, and staffing decisions are managed locally, allowing for a personalized approach to team development and workplace culture. Denny's commitment to equal opportunity ensures that all applicants and employees are treated with fairness and respect, reflecting a diverse and inclusive workplace culture.

Job Requirements

  • minimum age as required by law
  • ability to stand and walk for extended periods
  • availability to work flexible hours including weekends and holidays
  • basic math and reading skills
  • ability to follow instructions
  • willingness to work in a team environment
  • good physical stamina

Job Qualifications

  • high school diploma or equivalent preferred
  • prior experience in customer service or hospitality is a plus
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • reliable and punctual
  • friendly and approachable demeanor

Job Duties

  • greet and seat guests promptly
  • maintain a clean and organized host station
  • manage guest waitlists and reservations
  • assist in answering phone inquiries
  • provide excellent customer service to guests
  • coordinate with servers and other staff for smooth seating flow
  • handle guest concerns and requests courteously

Job Criteria

Experience

Entry Level (1-2 years)


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