Denny's logo

Host/Hostess - Franchise

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

flexible schedule
Employee Discounts
Training and Development
Opportunities for advancement
Positive work environment
team-oriented culture

Job Description

Denny's is a well-established, independently owned and operated franchise known for its warm hospitality and commitment to delivering a memorable dining experience to all guests. As a popular restaurant brand, Denny's prides itself on providing a welcoming atmosphere where people can enjoy great food and exceptional customer service. With a strong emphasis on community and quality, Denny's has become a go-to destination for families, friends, and travelers seeking classic American cuisine served in a friendly environment.

This particular role is at a Denny's restaurant owned by an independent franchisee, which means that while the establishment follows the trusted Denny's brand standards, it is independently managed with its own unique approach to team and operations. The franchise prides itself on hiring enthusiastic individuals who are passionate about food and customer service, contributing to the friendly and inclusive culture that Denny's is known for.

The position being offered is for a Host/Hostess, a critical role within the restaurant team. As a Host/Hostess, you are the face of the restaurant, often the first and last person guests encounter during their visit. This role requires a warm, inviting personality with a strong focus on customer satisfaction. Responsibilities include greeting guests with a welcoming smile, engaging in pleasant conversation, managing table assignments to optimize seating and wait times, and assisting with order-taking and payment processing when needed.

Beyond these customer-facing tasks, the Host/Hostess also plays a supportive role in the overall restaurant operations. This includes completing side work such as cleaning and resetting tables, assisting other team members during busy periods, and ensuring that the dining environment remains clean and organized. The position provides an excellent opportunity for individuals looking to gain experience in the food service industry or those who thrive in social environments that value teamwork and guest engagement.

Working for an independently owned Denny's franchise means that while you will benefit from the recognition and support of a nationally recognized brand, your direct employment, scheduling, and management will be handled locally. This can provide a personalized and flexible work environment tailored to the needs of the specific restaurant and community it serves.

If you are passionate about food, enjoy interacting with people, and want to be part of a dedicated team focused on making every guest feel at home, this Host/Hostess role at Denny's offers a rewarding and dynamic work experience. Join a company that values every team member's contribution and offers a vibrant workplace where your skills in hospitality and communication can truly shine.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service role preferred
  • Excellent verbal communication skills
  • Ability to stand for extended periods
  • Must be able to work flexible hours including weekends and holidays
  • Basic math skills
  • Must be able to follow instructions and work well under pressure

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in customer service or hospitality preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Friendly and approachable demeanor
  • Basic math skills for processing payments
  • Ability to multitask and work as part of a team

Job Duties

  • Greet guests in a warm, friendly, smiling manner
  • Engage in friendly conversation and suggest menu items
  • Process payments and make correct change
  • Assist with beverage orders
  • Complete side work
  • Clean and assist other team members as needed

Job Criteria

Experience

Entry Level (1-2 years)


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