Denny's logo

Host/Hostess - Franchise

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.75 - $17.75
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Work Schedule

Flexible
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Benefits

flexible schedule
Employee Discounts
Training and development opportunities
friendly work environment
Paid Time Off
Health Insurance
Retirement Plan

Job Description

Denny's is a well-established and beloved restaurant franchise known for its commitment to providing hearty meals and exceptional hospitality to guests across the nation. As a family-friendly dining establishment, Denny's serves breakfast, lunch, and dinner around the clock, offering a warm, inviting environment where guests can enjoy classic American comfort food. Operating as a franchise, each Denny's location is independently owned and operated, allowing the management team to foster a unique connection with the community while maintaining the high standards and qualities that the brand is known for. The franchise model empowers each store to make employment decisions independently, tailoring their approach to the needs of their employees and patrons while being part of a recognized national brand.

This particular job opportunity is for an independently owned and operated Denny's franchise seeking a dedicated Host/Hostess to be the welcoming face of the restaurant. The Host/Hostess role is essential in establishing a positive first impression for guests, setting the tone for an enjoyable dining experience. As the front-of-house ambassador, you will greet guests warmly upon arrival, assist with seating arrangements, and ensure that visitors feel at home from the moment they walk through the door. With a strong emphasis on hospitality, this position requires a friendly, approachable demeanor, coupled with the ability to engage casually with guests about menu selections and provide helpful information as needed. Beyond greeting and seating, the Host/Hostess also supports team operations by processing payments accurately, handling beverage orders, and assisting with cleaning and other side work responsibilities.

Working at Denny's offers a dynamic and fast-paced environment where teamwork and guest satisfaction are prioritized. You will have the opportunity to develop interpersonal skills, hone customer service expertise, and contribute to a welcoming atmosphere that keeps guests returning time and again. While this position is managed by the individual franchise owner, it represents a chance to be part of a large, reputable brand with a local touch. The Host/Hostess role is ideal for individuals who thrive in social environments, enjoy interacting with diverse groups of people, and seek to provide genuine service that enhances the dining experience. Candidates with a passion for food service and hospitality will find this role rewarding and full of potential for growth within the Denny's franchise network. The franchise owner is solely responsible for employment decisions related to this position, including hiring, supervision, scheduling, and other related matters. This ensures that the work environment is directly tailored to the needs of the staff and local customer base. Equal employment opportunity is a key principle upheld by this franchise, ensuring a respectful and inclusive workplace for all employees regardless of their background.

Job Requirements

  • High school diploma or equivalent
  • Ability to greet guests warmly and provide excellent customer service
  • Basic math skills to handle payments accurately
  • Ability to communicate effectively with guests and team members
  • Capacity to multitask and keep organized in a busy restaurant setting
  • Willingness to perform side work and assist with cleaning tasks
  • Availability to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or hospitality role is an asset
  • Strong communication and interpersonal skills
  • Ability to engage guests warmly and professionally
  • Basic math skills for handling payments
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Flexibility to work various shifts including nights, weekends, and holidays

Job Duties

  • Greeting guests in a warm, friendly, smiling manner that welcomes them into the restaurant and sets the stage for a positive experience
  • Engaging in friendly conversation, suggesting new menu items, processing payments, making correct change, and assisting with beverage orders for guests
  • Completing side work such as cleaning and supporting other team members as needed
  • Managing seating arrangements efficiently to minimize guest wait times
  • Maintaining cleanliness and organization of the front-of-house area
  • Providing accurate information about menu offerings and daily specials
  • Assisting with the smooth flow of guest service and ensuring customer satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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