Host/Hostess, Food & Beverage

Job Overview

briefcase

Employment Type

Part-time
moneybag

Compensation

Hourly
Exact $16.90
clock

Work Schedule

Flexible
diamond

Benefits

Medical insurance
Dental Insurance
Life insurance
Paid Time Off
Paid holidays
Paid sick leave
401(k) Plan

Job Description

Trilogy at The Vineyards: Club Los Meganos is a distinguished establishment located in the breathtaking Trilogy community in the East Bay area of Brentwood, California. This venue is known for its striking architecture and sophisticated interior design, all set against the backdrop of magnificent mountain views. Club Los Meganos offers guests an array of exceptional amenities including a full-service Sawa Spa, the exquisite dining experience at Abby's Gourmet Studio, well-equipped fitness and sports courts, and a picturesque vineyard setting ideal for weddings and special events. This combination of luxury, nature, and comprehensive services crafts a unique and memorable experience for residents and visitors alike.

The role available at Club Los Meganos is the position of a Host or Hostess, integral to providing top-tier hospitality within the resort’s dining environment. This is a part-time position with a wage of $16.90 per hour plus tips, offering an excellent opportunity for energetic and customer-focused individuals to join a dynamic team. The host or hostess is the first point of contact for guests and plays a vital role in setting the tone for their dining experience. Responsibilities include greeting guests warmly upon arrival, managing seating arrangements efficiently in collaboration with the food servers, and ensuring a welcoming atmosphere throughout the dining area. The individual in this role must have a thorough working knowledge of the resort’s facilities and dining services to confidently respond to guest inquiries and highlight the exceptional services available.

In addition to managing guest seating and interactions, this position requires handling reservations and takeout orders via telephone, assisting food servers with clearing tables and refilling drinks according to service etiquette, and managing cash and card transactions accurately. The role demands a high level of attentiveness to potential safety issues or guest concerns, with prompt communication to supervisors as needed. Candidates must exhibit exceptional customer orientation, resilience under pressure, and the ability to balance multiple duties simultaneously. Club Los Meganos values teamwork and seeks individuals capable of leadership, cooperation, and motivation, embodying the core principles of honesty, integrity, respect, teamwork, and competitive spirit.

The physical environment of this job is primarily indoor within the restaurant, but can also include working outdoors such as on patios or at events held in the vineyard, which may involve exposure to varying weather conditions and interaction with local wildlife. The nature of the work is fast-paced and dynamic, requiring the host or hostess to have excellent organizational skills, attention to detail, and the ability to adapt to changing circumstances. This role necessitates a flexible schedule that includes evenings and weekends to accommodate the rhythms of event hosting and guest needs.

Club Los Meganos supports its employees with a comprehensive benefits package for full-time hourly staff working 30 or more hours per week. Benefits include eligibility for medical, dental, and life insurance plans commencing the first of the month following 60 days of full-time employment, accruing paid time off at a rate of 120 hours per year, seven paid holidays annually, and participation in a company 401(k) plan after 30 days of service. Part-time team members accrue paid sick leave as per state guidelines. These benefits underscore the company's commitment to supporting a healthy work-life balance and the well-being of its staff.

Overall, working as a Host or Hostess at Club Los Meganos within Trilogy at The Vineyards offers a compelling blend of a vibrant work environment, competitive pay, substantial employee benefits, and the chance to be part of a prestigious resort community. It provides candidates an exciting platform to develop their hospitality skills while contributing to memorable guest experiences in one of California's most beautiful locations.

Job Requirements

  • High school diploma equivalent preferred
  • one to three months' related server experience preferred
  • must meet the state and federal minimum age requirement for serving alcohol, if applicable
  • current Food Handlers Card and TIPS Certification (Training for Intervention Procedures)
  • ability to add, subtract, multiply and divide
  • must be able to calculate discounts and percentages
  • ability to read and comprehend simple instructions, short correspondence, and memorandums
  • ability to speak effectively and present information to another person and in small group situations with guests and team members
  • ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities
  • desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public
  • must be self-motivated, follow direction, and able to work independently with little supervision
  • must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment
  • must have good time management, organizational, and follow-up skills
  • must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected
  • this position requires a flexible schedule to include evenings and weekends

Job Qualifications

  • High School diploma equivalent preferred
  • one to three months' related server experience preferred
  • must meet the state and federal minimum age requirement for serving alcohol, if applicable
  • current Food Handlers Card and TIPS Certification (Training for Intervention Procedures)
  • ability to add, subtract, multiply and divide
  • must be able to calculate discounts and percentages
  • ability to read and comprehend simple instructions, short correspondence, and memorandums
  • ability to speak effectively and present information to another person and in small group situations with guests and team members
  • ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities
  • desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public
  • must be self-motivated, follow direction, and able to work independently with little supervision
  • must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment
  • must have good time management, organizational, and follow-up skills
  • must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected
  • this position requires a flexible schedule to include evenings and weekends

Job Duties

  • Greet and serve guests in an energetic and friendly fashion
  • monitor the dining area and select tables for guest seating, depending on food server activity and guest comfort
  • create a welcoming atmosphere and provide excellent hospitality by having a working knowledge of the resort facility and dining area, and be able to respond to guest questions about the menu and speak with enthusiasm about other resort services
  • answer the telephone and take reservations and to-go orders
  • work as team with food servers
  • assist servers with clearing plates and refilling drinks, according to service etiquette
  • handle cash and card transactions, ensure charges are accurate and return correct change to guests, if required
  • notice and report potential safety issues or customer concerns to a supervisor
  • other duties and responsibilities may be assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef