Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Competitive starting pay
Opportunity for growth within a renowned company
dynamic and supportive team environment
inclusive and respectful work culture
Comprehensive training programs
Employee discounts and perks
Equal Employment Opportunity Employer
Job Description
City Experiences is a dynamic and innovative company dedicated to providing unforgettable moments through land and water experiences. With a rich history spanning over 40 years, City Experiences has flourished through organic growth and strategic acquisitions, resulting in an impressive portfolio of more than 25 brands. These brands collectively serve upwards of 30 million guests and riders annually, showcasing the company's commitment to excellence and passion for creating memorable experiences. As a leader in the entertainment and transportation sector, City Experiences prides itself on delivering exceptional service and fostering a work culture rooted in communication, creativity, and teamwork. The established... Show More
Job Requirements
- High school diploma or equivalent
- Must be at least 18 years of age
- Previous restaurant experience preferred
- Energetic and enthusiastic personality essential
- Must possess a service orientation - actively looking for ways to help others
- Will work for extended periods of time without sitting
- Must be able to walk stairs
- Required to lift furniture and other heavy items such as bus tubs up and down stairs
- Will be required to be available for work on all major holidays
- Must meet minimum state age requirements
Job Qualifications
- High school diploma or equivalent
- Previous restaurant experience preferred
- Energetic and enthusiastic personality
- Must possess a service orientation - actively looking for ways to help others
Job Duties
- Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT system
- Responsible for creating and maintaining a safe work environment aboard the vessel, focusing constantly on the safety of all guests and coworkers
- Actively participate in meetings including the Manager pre-cruise briefing
- Oversee the setting of assigned deck(s), including package assembly and placement, and side work and section assignments
- Assist with the warm and efficient greeting and seating of guests when they arrive
- Coordinate buffets and table invitations on assigned deck(s)
- Assist Servers and Server Assistants with table service
- Maintain a high level of energy and a positive attitude
- Lead by example, by remaining consistently professional and positive in front of staff and maintaining a positive attitude
- Comprehensive knowledge of all F&B Menu items, packages and POS systems (Toast)
- Interact with guests using scripted approaches
- Participate in all entertainment as scripted
- Table touches all individuals on deck and meets all group leaders
- Participate and lead post-cruise clean up
- assign duties and ensure the completion of all side work
- Perform a walk-through inspection with manager(s) at the completion of each cruise to ensure proper deck arrangement and sanitation
- Check in with managers following the cruise to address any issues or situations, and to offer solutions to problems
- Be prepared to begin work at the scheduled time
- Maintain uniform and personal grooming in compliance with appearance standards
- Other duties as assigned
Job Location
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