Host/Hostess - City Cruises DC

City Experiences is a renowned operator in the experiential tourism and transportation sector, dedicated to delivering exceptional experiences on both land and water. With over 40 years of growth and expansion through acquisitions, City Experiences now manages a portfolio of more than 25 distinguished brands, serving over 30 million guests and riders annually. The company is recognized for fostering a team-oriented culture where communication, creativity, and cooperation are crucial to success. Operating in vibrant destinations like Washington, DC, City Experiences offers unique opportunities for individuals passionate about hospitality and customer service. City Cruises, a flagship operation of City Experiences in Washington, DC, is currently seeking dynamic and enthusiastic Hosts for its 2025 team. This role plays a pivotal part in the guest experience on the water, ensuring that each visitor receives warm, efficient hospitality reflective of City Experiences’ core values and the RESPECT Service System. Starting pay for this position is $17.50 per hour, making it an attractive opportunity for those looking to build or advance their careers in the hospitality and service industries. The Host will assist the Restaurant Manager on duty with front-of-house operations aboard the vessel. This includes overseeing the setting of decks, coordinating buffet arrangements, greeting and seating guests, supporting servers with table service, and ensuring overall guest satisfaction and safety. The role demands a highly adaptable individual who can maintain energy and professionalism in a fast-paced environment while embodying the company’s mission-driven service approach. As part of City Experiences’ commitment to creating safe and welcoming environments, the Host also plays a critical role in maintaining safety standards and fostering a respectful workplace. In addition to direct guest interaction, the Host is responsible for leading post-cruise cleanups, conducting deck inspections, and participating in management briefings and team meetings. The role requires strong communication skills, a positive attitude, and a readiness to engage with guests and staff alike, including participation in scripted entertainment activities. Being part of City Cruises offers an exciting chance to work within a reputable, growth-oriented company that values diversity, inclusivity, and equal opportunity employment. City Experiences prides itself on its RESPECT Service System, which encapsulates its mission, vision, values, and operational principles. By upholding these standards, the company aims to establish itself as a global leader in experiences and transportation. The organization is an Equal Employment Opportunity and Affirmative Action employer, committed to providing a discrimination and harassment-free workplace in compliance with all federal, state, and local laws. This position requires availability on major holidays and the physical ability to perform tasks such as lifting heavy items and navigating stairs, which are essential for maintaining operational efficiency and guest safety aboard the vessels. If you are an energetic, service-oriented individual eager to contribute to a world-class guest experience, joining City Cruises as a Host could be the perfect opportunity.