Host/Hostess - Canyon Club (Part Time)

Tucson, AZ, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training opportunities

wellness programs

Job Description

Loews Ventana Canyon Resort is a premier luxury resort nestled in the scenic Catalina Mountain range in Tucson, Arizona. Known for providing an unmatched experience that combines natural beauty with refined comfort, this resort captures the essence of a desert oasis. It is an ideal destination for travelers seeking to relax, recharge, and indulge in the best of Arizona's warm climate and rich cultural heritage. Boasting world-class amenities, breathtaking views, and exceptional hospitality, Loews Ventana Canyon Resort has established itself as a top choice among Arizona luxury resorts. The resort caters to both leisure and business travelers, offering a range of services including fine dining, spa treatments, recreational activities, and elegant accommodations.

The role of Restaurant Supervisor at Loews Ventana Canyon Resort is integral to maintaining the resort's high standards of guest service within its dining venues. The position requires a dynamic individual who can manage restaurant operations efficiently during the absence of the restaurant manager. The Supervisor is responsible for overseeing all aspects of the restaurant's front-of-house activities to ensure an exceptional dining experience for guests. This includes managing reservations, seating arrangements, guest interactions, and supervising dining room cleanliness and overall appearance. The role demands excellent interpersonal skills, effective team leadership, and a dedication to maintaining the resort’s reputation for excellence. This opportunity offers candidates the chance to work in a beautiful resort setting, contribute to a premier hospitality environment, and develop their career in the luxury hospitality sector.

Job Requirements

High school diploma or equivalent
prior experience in restaurant supervision or leadership role
excellent communication and interpersonal skills
strong organizational and multitasking abilities
ability to work flexible hours including weekends and holidays
proficiency in reservation system management
ability to maintain composure under pressure
knowledge of safety and emergency procedures
adherence to grooming and uniform standards

Job Qualifications

Experience supervising restaurant operations
strong customer service orientation
ability to manage reservations and guest seating
teamwork and leadership skills
knowledge of dining room cleanliness standards
problem-solving abilities
familiarity with hospitality industry standards

Job Duties

Supervises restaurant activities in absence of manager
controls reservation book, accepts reservations and enters them accurately into the record
maintains guest history files and uses information to enhance repeat guests experience
assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period
maintains guest records to record arrival, cover count, seat assignment, turnover, availability
inspects menus to ensure cleanliness and acceptability
greets guests in a polite professional manner
determines guest needs, verifies table availability, assigns appropriate table for seating
guides guests to appropriate table
assists guests with seating, and presents menu
ensures removal of unnecessary place settings at occupied tables
notifies server of guest seating, and communicates any special needs or requests
inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member
monitors dining room activity, assists servers and assistants as needed to ensure performance to standard
assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks
other duties as assigned