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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
wellness programs
Job Description
Loews Ventana Canyon Resort is a premier luxury resort nestled in the scenic Catalina Mountain range in Tucson, Arizona. Known for providing an unmatched experience that combines natural beauty with refined comfort, this resort captures the essence of a desert oasis. It is an ideal destination for travelers seeking to relax, recharge, and indulge in the best of Arizona's warm climate and rich cultural heritage. Boasting world-class amenities, breathtaking views, and exceptional hospitality, Loews Ventana Canyon Resort has established itself as a top choice among Arizona luxury resorts. The resort caters to both leisure and business travelers, offering a range... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in restaurant supervision or leadership role
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- ability to work flexible hours including weekends and holidays
- proficiency in reservation system management
- ability to maintain composure under pressure
- knowledge of safety and emergency procedures
- adherence to grooming and uniform standards
Job Qualifications
- Experience supervising restaurant operations
- strong customer service orientation
- ability to manage reservations and guest seating
- teamwork and leadership skills
- knowledge of dining room cleanliness standards
- problem-solving abilities
- familiarity with hospitality industry standards
Job Duties
- Supervises restaurant activities in absence of manager
- controls reservation book, accepts reservations and enters them accurately into the record
- maintains guest history files and uses information to enhance repeat guests experience
- assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period
- maintains guest records to record arrival, cover count, seat assignment, turnover, availability
- inspects menus to ensure cleanliness and acceptability
- greets guests in a polite professional manner
- determines guest needs, verifies table availability, assigns appropriate table for seating
- guides guests to appropriate table
- assists guests with seating, and presents menu
- ensures removal of unnecessary place settings at occupied tables
- notifies server of guest seating, and communicates any special needs or requests
- inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member
- monitors dining room activity, assists servers and assistants as needed to ensure performance to standard
- assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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