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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
friendly work environment
Meal Allowances
flexible schedule
Job Description
Smith & Wollensky is a renowned steakhouse chain known for its commitment to delivering exceptional dining experiences with a focus on premium quality steaks, fresh seafood, and an inviting atmosphere. With a strong presence in the restaurant industry, Smith & Wollensky prides itself on exceptional hospitality, a welcoming environment, and a dedication to customer satisfaction. The establishment has built a reputation for offering an upscale yet comfortable dining experience that combines classic steakhouse elements with modern service standards. This blend of tradition and contemporary hospitality ensures that guests enjoy delicious meals paired with attentive and personalized service in an elegant... Show More
Job Requirements
- High school diploma or equivalent
- Previous work experience as a host is preferred
- Working knowledge of OpenTable is preferred
- Basic computer skills
- Ability to stand and exert fast-paced mobility for entire shift
- Ability to perform under pressure in a high-volume restaurant setting
- Excellent interpersonal and communication skills
Job Qualifications
- High school diploma or equivalent
- Previous work experience as a host is preferred
- Working knowledge of OpenTable is preferred
- Basic computer skills
- Excellent interpersonal and communication skills
- Ability to perform under pressure in a high-volume restaurant setting
- Knowledge of Smith and Wollensky menus policies procedures the venue and the company history
- Ability to handle guest incidents and complaints
- Professional appearance and adherence to company dress code standards
- Good judgment and positive attitude
Job Duties
- Greet guests in a warm and friendly manner as they arrive at the restaurant with a smile
- Seat guests efficiently and issue menus and wine list drawing attention to BTG and cocktails page
- Manage seating chart ensure optimal flow of diners and even distribution by server
- Provide accurate wait times and monitor waiting list
- Manage reservations using OpenTable recording printing and sharing important guest notes including allergies
- Management of the telephone system responding to guest inquiries courteously managing on-hold and call transfers
- Manage take-out and delivery orders as directed by management
- Perform regular restroom checks ensuring guest supplies are topped up waste bins emptied and cleanliness maintained drawing management attention to any issues that arise
- Set up the host stand and coat check and maintain levels of cleanliness and order throughout service
- Perform other duties and tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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