Host/Hostess

Norfolk, VA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $10.00 - $15.00

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

flexible scheduling

Career development opportunities

team environment

Job Description

Potomac Family Dining Group is a prominent restaurant management company known for its dedication to exceptional guest service and operational excellence. Among its many establishments, Applebee's stands out as a popular casual dining restaurant brand recognized nationwide for providing a friendly and welcoming atmosphere. Applebee's focuses on creating a community-oriented dining experience, offering a diverse menu that appeals to families, friends, and casual diners. The company emphasizes a culture of teamwork, customer satisfaction, and ongoing employee development, making it a desirable workplace for anyone passionate about hospitality and service. Potomac Family Dining Group, through Applebee's, ensures that every guest feels... Show More

Job Requirements

16+ years old
friendly and engaging demeanor
prior work experience preferred
reading, writing, and verbal communication skills required
bi-lingual experience a plus
reliable transportation required
ability to build relationships
ability to be a team player
ability to follow manager instructions and guidance
ability to communicate and behave professionally at all times

Job Qualifications

Friendly and engaging demeanor
reading, writing, and verbal communication skills
ability to build relationships
ability to be a team player
ability to follow manager instructions and guidance
ability to communicate and behave professionally at all times
prior work experience preferred
bi-lingual experience a plus
reliable transportation required
ability to explain and demonstrate usage of tabletop electronic devices
ability to drive sales with suggestive selling techniques

Job Duties

Greets and seats all guests in a friendly manner
assists in maintaining the overall guest flow of the restaurant
ensures seating service is rotated among server area assignments whenever possible
opens doors for arriving and departing guests
remains visible in the front of house and forward facing the main entrance
occasionally delivers food and drinks to guests when extra assistance is needed
interacts verbally with all guests creating a friendly and upbeat atmosphere
completes assigned opening and closing side work as directed
participates in the clearing and resetting of the dining room tables using Applebee's team delivery method
observes guests, responds to requests, and anticipates guests' needs
maintains a clean and organized work area
explains and demonstrates usage of Tabletop Electronic Devices to guests
drives sales with suggestive selling techniques
accommodates any special needs of guests such as booster chairs and high chairs
manages the waitlist when the restaurant is busy
may occasionally be scheduled to serve guests in a Carside To-Go or Server role
fills out featured item forms as needed
assists in general Front of House maintenance functions including maintaining restrooms, light cleaning (dusting fixtures, furniture, woodwork, artifacts), washing and wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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