Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $25.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Paid holidays
Meal Allowances
Job Description
The Mark by Jean-Georges is a renowned fine dining restaurant that embodies luxury and exceptional hospitality in every guest experience. Known for its sophisticated ambiance, exquisite menu, and impeccable service, The Mark by Jean-Georges attracts a diverse clientele ranging from locals to international visitors seeking an unparalleled dining adventure. This restaurant is an integral part of Jean-Georges Vongerichten's legacy of culinary excellence, offering guests an intimate and elegant environment paired with creative cuisine and world-class service. The establishment prides itself on hiring staff who not only possess outstanding skills in their respective roles but also share a commitment to upholding... Show More
Job Requirements
- Must be available to work late nights, holidays and long shifts
- Ability to stand or walk for long periods without sitting
- Strong communication skills
- Basic proficiency in reservation systems such as Resy
- Ability to work well under pressure
- High level of integrity
- Capacity to solve problems and make decisions
- Must maintain a pleasant and cheerful disposition
- Must dress in proper uniform
- Punctual with timekeeping
- Must adhere to restaurant policies and procedures as per The Mark by Jean Georges Handbook
Job Qualifications
- Basic math skills
- Ability to operate reservation and department-specific software
- Strong oral and written communication skills
- Prior experience in hospitality or restaurant host role preferred
- Ability to handle multiple tasks simultaneously
- Strong interpersonal and customer service skills
- Knowledge of food and beverage menus
- Ability to adapt and make decisions in difficult situations
- Professional demeanor and integrity
- Willingness to learn and be a reliable team player
Job Duties
- Organize greeting, seating and exiting of all guests using a professional demeanor
- Organize all reservations, banquets and guests using effective guest and restaurant conscious procedures
- Professionally and effectively communicate with guests to ensure satisfaction
- Organize special requests such as birthdays, specialty cakes, large parties, third party pay forms, repeat guests, celebrity guests and banquets
- Maintain guest relationships to promote repeat business
- Implement quick and efficient decisions based on guest and/or restaurant needs
- Use business savvy skills to maximize seating space and increase revenue
- Communicate with bar, service, kitchen and management staff
- Provide the highest quality service to guests at all times
- Motivate and encourage communication with staff
- Maintain awareness of all guests’ needs, reservation needs and restaurant needs
- Understand main dining room and banquet seating configurations
- Create and maintain a database with local concierges
- Utilize Resy reservation system to its full capacity
- Maintain integrity of service
- Encourage guest feedback
- Treat every guest, employee and vendor with respect and dignity
- Report to work on time and in proper uniform
- Effectively communicate with the team before, during and after shifts
- Uphold the restaurant’s values and mission statement
- Attend weekly restaurant manager meetings
- Maintain knowledge of all food and beverage menus
- Understand and follow Jean-Georges’ steps of service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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