Host/Hostess

Norfolk, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $10.00 - $14.00

Work Schedule

Flexible

Day Shifts

Benefits

Paid Time Off

Health Insurance

Employee Discounts

flexible scheduling

Career advancement opportunities

Job Description

Potomac Family Dining Group is a reputable hospitality company that operates a number of casual dining restaurants, including the well-known Applebee's brand. Known for delivering a consistent and fun dining experience, the group focuses on providing guests with quality food and exceptional customer service within a welcoming environment. Applebee's prides itself on its friendly atmosphere, menu variety, and community involvement, making it a favored destination for family meals and social dining occasions. Potomac Family Dining Group emphasizes employee growth, teamwork, and innovation in its operational approach, which has helped the brand maintain a strong presence in the competitive casual dining... Show More

Job Requirements

16+ years old
prior work experience preferred
reliable transportation required
ability to be a team player

Job Qualifications

Friendly and engaging demeanor
reading, writing, and verbal communication skills
ability to build relationships
ability to follow manager instructions and guidance
ability to communicate and behave professionally at all times
bi-lingual experience a plus

Job Duties

Greets and seats all guests in a friendly manner
assists in maintaining the overall guest flow of the restaurant
ensures seating service is rotated among server area assignments whenever possible
opens doors for arriving and departing guests
remains visible in the front-of-house and forward facing the main entrance
occasionally delivers food and drinks to guests when extra assistance is needed
interacts verbally with all guests creating a friendly and upbeat environment
completes assigned opening and closing side work as required
participates in the clearing and resetting of the dining room tables using Applebee's team delivery system
observes guests, responds to requests, and anticipates guests' needs
maintains a clean and organized work area
explains and demonstrates usage of tabletop electronic devices to guests
drives sales with suggestive selling
accommodates any special needs of guests such as booster chairs and high chairs
manages the waitlist when the restaurant is busy
may occasionally be scheduled to serve guests in a Carside To-Go or Server role
fills out feature worksheets
assists in general front of house maintenance functions including maintaining restrooms, light cleaning such as dusting light fixtures, furniture, woodwork, artifacts, washing and wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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