Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee meal discounts
Employee assistance program
flexible scheduling
Career development opportunities
Job Description
Potomac Family Dining Group partners with the well-known Applebee's restaurant brand to provide an exceptional dining experience that combines great food, inviting atmospheres, and stellar customer service. Applebee's is a family-friendly casual dining restaurant chain that focuses on delivering quality meals and memorable experiences to guests through a team-oriented culture and community involvement. Potomac Family Dining Group operates multiple Applebee's locations, maintaining the brand's commitment to guest satisfaction and operational excellence. They pride themselves on creating an inviting and energetic environment where employees can thrive and guests can enjoy friendly and efficient service. This company culture focuses on growth, respect,... Show More
Job Requirements
- 16+ years old
- Friendly and engaging demeanor
- Reading, writing, and verbal communication skills required
- Reliable transportation required
- Ability to build relationships
- Ability to be a team player
- Ability to follow manager instructions and guidance
- Ability to communicate and behave professionally at all times
- Prior work experience preferred
- Bi-lingual experience a plus
Job Qualifications
- Friendly and engaging demeanor
- 16+ years old
- Prior work experience preferred
- Reading, writing, and verbal communication skills required
- Bi-lingual experience a plus
- Reliable transportation required
- Ability to build relationships
- Ability to be a team player
- Ability to follow manager instructions and guidance
- Ability to communicate and behave professionally at all times
Job Duties
- Greets and seats all guests in a friendly manner
- Assists in maintaining the overall guest flow of the restaurant
- Ensures seating service is rotated among server area assignments whenever possible
- Opens doors for arriving and departing guests
- Remains visible in the front of house and forward facing the main dining area
- Occasionally delivers food and drinks to guests when extra assistance is needed
- Interacts verbally with all guests creating a friendly and upbeat atmosphere
- Completes assigned opening and closing side work as needed
- Participates in the clearing and resetting of the dining room tables using Applebee's team delivery process
- Observes guests, responds to requests, and anticipates guests' needs
- Maintains a clean and organized work area
- Explains and demonstrates usage of Tabletop Electronic Devices to guests
- Drives sales with suggestive selling techniques
- Accommodates special guest needs such as booster chairs and high chairs
- Manages the waitlist during busy periods
- Occasionally scheduled to serve guests in a Carside To-Go or Server role
- Completes feature paperwork accurately
- Assists in general front of house maintenance such as maintaining restrooms, light cleaning, washing and wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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