Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $15.00
Work Schedule
Flexible
Day Shifts
Benefits
Paid Time Off
Health Insurance
Employee Discounts
Flexible Schedule
Training and development opportunities
team environment
employee recognition programs
Job Description
Potomac Family Dining Group proudly operates Applebee's, a well-established restaurant chain known for its welcoming atmosphere, quality dining experience, and commitment to excellent customer service. Applebee's stands out as a go-to neighborhood grill and bar where guests can enjoy diverse and flavorful meals in a friendly environment. The company values its customers highly and places great emphasis on maintaining brand standards that ensure every guest feels appreciated and comfortable. As a part of Potomac Family Dining Group, Applebee's continues to thrive by fostering an inclusive team culture and promoting growth opportunities for its employees. Dedicated to service excellence, the team... Show More
Job Requirements
- 16 plus years old
- Friendly and engaging demeanor
- Prior work experience preferred
- Reading, writing, and verbal communication skills required
- Bi-lingual experience a plus
- Reliable transportation required
- Ability to build relationships
- Ability to be a team player
- Ability to follow manager instructions and guidance
- Ability to communicate and behave professionally at all times
Job Qualifications
- Friendly and engaging demeanor
- Prior work experience preferred
- Reading, writing, and verbal communication skills required
- Bi-lingual experience a plus
- Ability to build relationships
- Ability to be a team player
- Ability to follow manager instructions and guidance
- Ability to communicate and behave professionally at all times
Job Duties
- Greets and seats all guests in a friendly manner
- Assists in maintaining the overall guest flow of the restaurant
- Ensures seating service is rotated among server area assignments whenever possible
- Opens doors for arriving and departing guests
- Remains visible in the front of house and faces the main entrance
- Occasionally delivers food and drinks to guests when extra assistance is needed
- Interacts verbally with all guests creating a friendly and upbeat atmosphere
- Completes assigned opening and closing side work as directed
- Participates in the clearing and resetting of the dining room tables using Applebee's team delivery method
- Observes guests, responds to requests, and anticipates guests' needs
- Maintains a clean and organized work area
- Explains and demonstrates usage of Tabletop Electronic Devices to guests
- Drives sales with suggestive selling
- Accommodates any special needs of guests such as booster chairs, high chairs, or wheelchair access
- Manages the waitlist when the restaurant is busy
- Occasionally serves guests in a Carside To-Go or Server capacity
- Fills out feature sheets accurately
- Assists in general Front of House maintenance functions including maintaining restrooms, light cleaning such as dusting, washing windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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