HOST/HOSTESS

Lafayette, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $11.50 - $16.00

Work Schedule

Flexible

Benefits

Instapay

High interest savings

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee assistance program

Job Description

Levy is a renowned leader in the Food, Beverage, and Retail industry, operating in over 200 entertainment, sports, and restaurant venues across the United States. Founded 40 years ago in Chicago as a delicatessen, Levy has grown to become a significant presence known for its unbridled creativity, custom strategies, impeccable service, and true passion for great food. As a part of Compass Group USA, Levy benefits from a strong national platform dedicated to diversity, inclusion, and the professional growth of its team members. The company prides itself on fostering a dynamic work environment that supports learning, development, and competitive wages, enriched by unique perks like Instapay, which offers early access to wages, and high-interest savings through the EVEN app, emphasizing financial wellness for its associates.

The role at Levy focuses on providing exceptional customer service by managing guest seating in the dining room environment. The position requires individuals to engage with guests warmly and professionally, ensuring an enjoyable dining experience while maintaining a safe, clean, and organized environment. The dining room host serves as a critical touchpoint between guests and the restaurant’s hospitality, often handling customer service situations with poise and empathy. This role demands excellent communication skills, flexibility, patience, and the ability to work harmoniously with team members. Additionally, the host supervises food-service associates, ensuring proper service standards, food handling, and sanitation procedures are followed meticulously.

The dining room host also plays a key role in training new food-service team members and overseeing the closing procedures of the dining area to ensure all stations are properly set for the next service. The position may require occasional bussing and food assistance, always aligning with food safety and sanitation standards. Knowledge of emergency safety procedures is essential, as the host will help evacuate guests during emergencies. Overall, this role is perfect for those passionate about delivering outstanding customer service and working in a collaborative and supportive team atmosphere within a renowned industry leader. This employment opportunity offers competitive wages, valuable team member benefits, and a chance to build a rewarding career in food service and hospitality.

Job Requirements

High school diploma or equivalent
Prior experience in customer service or hospitality preferred
Ability to communicate effectively with guests and team members
Strong interpersonal and organizational skills
Ability to supervise and lead food-service associates
Knowledge of food safety and sanitation guidelines
Ability to maintain confidentiality regarding sensitive information
Basic understanding of emergency safety procedures
Flexibility to assist with additional duties as needed
Willingness to work varied shifts including evenings, weekends, and holidays

Job Qualifications

High school diploma or equivalent
Experience in customer service or hospitality preferred
Ability to communicate effectively with guests and team members
Strong interpersonal skills
Ability to supervise and lead small teams
Knowledge of food safety and sanitation standards
Ability to handle confidential information with discretion
Basic knowledge of emergency procedures

Job Duties

Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements
Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates
Exhibits exceptional communications skills
gets along well with others, demonstrates flexibility and patience
possesses an interest in people
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed
Helps train new food-service team members
Supervises the closing of the assigned dining room
ensures side work and station setup is properly completed
Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency
Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards
May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
Works with staff of other departments to perform job duties and during special events or functions
Performs other duties as assigned