Host/Hostess

UPMC McKeesport is a reputable healthcare facility located in McKeesport, Pennsylvania, operating under the University of Pittsburgh Medical Center (UPMC) system. UPMC is renowned for its comprehensive medical care and commitment to patient satisfaction and community health. McKeesport's facility offers a range of inpatient and outpatient services and prides itself on creating a supportive environment for both patients and staff. As part of a large integrated health delivery system, UPMC McKeesport maintains high standards in patient care, safety, and service excellence, making it a preferred healthcare employer in the region.

Currently, UPMC McKeesport is seeking to hire a Flex Full Time Host/Hostess to enhance its Dietary and Cafeteria department. This role is essential in ensuring patient satisfaction related to meal service, playing a direct part in the overall patient experience. The position involves working varied shifts with rotating weekends and holidays, reflecting the hospital's need for flexible scheduling to provide continuous support.

The Flex Full Time Host/Hostess is responsible for facilitating smooth and courteous meal distribution to patients, ensuring timely delivery that adheres to their dietary preferences and restrictions. Attention to detail and strong communication skills are crucial, as the role requires gathering menu choices, providing menu assistance, and accurately editing menus according to therapeutic dietary guidelines. Maintaining compliance with food safety protocols as per HACCP (Hazard Analysis Critical Control Point) guidelines is a key part of the job to uphold high sanitation standards.

In this capacity, the Host/Hostess also handles replenishing unit pantry supplies, recording special dietary food items served, and tallying menus for efficient food production. The role requires engaging with patients to ensure their meal preferences and health conditions are understood and respected while monitoring their satisfaction continuously. Working closely with other staff, particularly in verifying patient identification and ensuring meal accuracy, helps maintain patient safety.

This position demands previous customer service experience, a customer-focused attitude, and the ability to communicate effectively with both patients and medical staff. Basic computer skills are necessary to manage menu editing and tallying daily meal production. Licensure requirements include Act 34 clearance, reflecting the hospital's commitment to safeguarding vulnerable populations.

UPMC McKeesport offers a dynamic and supportive workplace where dietary staff contribute significantly to patient comfort and care quality. The Flex Full Time Host/Hostess position is a crucial part of the hospital's team, providing meaningful interaction with patients and ensuring that dietary services run efficiently to support patient healing and satisfaction. If you are detail-oriented, possess strong interpersonal skills, and are committed to upholding health standards and patient-focused care, this role provides an excellent opportunity to grow within a leading healthcare institution.