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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.00 - $15.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Retirement Plan
team meals
Job Description
We are a franchise group operating nine prestigious Ruth's Chris Steak Houses located across North Carolina, Maryland, and New Jersey. As an esteemed member of the hospitality industry, our establishments are renowned for delivering exceptional dining experiences centered around premium steaks, top-tier service, and an inviting atmosphere. Our commitment to excellence is reflected not only in the quality of our food but also in the caliber of our team members who uphold our brand's distinguished reputation.
We are currently seeking motivated and customer-focused Front of House (FOH) team members to join our dynamic team. FOH positions encompass various r... Show More
We are currently seeking motivated and customer-focused Front of House (FOH) team members to join our dynamic team. FOH positions encompass various r... Show More
Job Requirements
- Be able to report to work as scheduled
- Wear correct uniform adhering to company standards
- Maintain positive personal hygiene and cleanliness habits
- Be available to work nights, weekends and holidays
- Ability to perform all opening and closing duties as directed
- Communicate guest issues promptly to the Manager on Duty
- Maintain knowledge of all standards and procedures as stated in the RCSH Employee Training Packet
Job Qualifications
- Previous experience in a front of house position is preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong teamwork and customer service orientation
- Knowledge of restaurant reservation and seating software is a plus
- Ability to maintain professionalism and positive attitude during all shifts
Job Duties
- Assist the Manager on Duty in planning reservations and assigning parties to appropriate tables, stations and/or servers
- Answer the telephone in a timely, pleasant and courteous manner
- Correctly take, confirm and document reservations
- Immediately recognize and greet arriving guests
- Obtain guests' names and provide them to servers
- Direct guests to appropriate waiting areas
- Escort guests to their assigned table
- Deliver and present menus to all guests
- Control the flow of business by practicing rotation seating
- Anticipate table turns and follow the reservation and seating plan
- Accurately quote waiting times to guests
- Correctly maintain the wait list
- Inform Manager on Duty when waiting time is running over times quoted to guests
Job Criteria
Experience
No experience required
Job Location
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