Host/Hostess

Kent, WA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $13.75 - $19.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) retirement plan

Travel Discounts

Competitive hourly pay

Job Description

Highgate Hotels is a distinguished real estate investment and hospitality management company with an impressive portfolio exceeding $15 billion in assets under management. The company operates more than 400 hotels worldwide across North America, Europe, the Caribbean, and Latin America. With a successful 30-year history as an innovator in the hospitality sector, Highgate Hotels excels in guiding properties through every phase of the real estate cycle—from planning and development to recapitalization and disposition. Known for its forward-thinking approach, Highgate develops a diverse range of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts. Their properties are characterized by... Show More

Job Requirements

High school diploma or equivalent
Experience in hospitality or related field preferred
Ability to stand for extended periods
Ability to lift up to 20 pounds occasionally
Effective verbal and written communication skills
Flexible availability including long hours
Ability to work in a fast-paced environment
Strong customer service orientation
Knowledge of state liquor laws
Ability to maintain personal grooming and professional appearance
Commitment to safety and efficiency standards
Problem-solving skills
Initiative and proactive attitude

Job Qualifications

High school diploma and/or experience in a hotel or a related field preferred
Flexible and able to work long hours when necessary
Ability to stand during entire shift
Effective verbal and written communication skills with all levels of employees and guests
Attentive, friendly, courteous, and service-oriented approach
Effective listening and problem-solving skills
Maintain high standards of personal appearance and grooming
Compliance with hotel standards and regulations
Ability to show initiative and anticipate guest or operational needs
Maintain regular attendance
Perform other duties as requested by management

Job Duties

Greet and seat guests at appropriate tables in a timely manner
Be attentive of guests' needs and assist in providing a pleasant dining experience
Assist cashier in collection of money or credit cards from guests and servers as needed
Know how to prepare cashier report at the end of the shift
Pay out servers' and service attendants' tips if appropriate
Know how to properly take reservations for outlets
Ensure quality control of menus with regard to cleanliness and appearance
Perform opening and closing duties according to established sidework checklist
Have a complete knowledge of standards of service for receiving a room service order
Have a thorough knowledge of menus and current specials in all applicable departments
Assist servers and cashiers in the servicing of guests as needed
Know and understand the state liquor laws
Ensure overall guest satisfaction

Job Criteria

Experience

No experience required

Job Location

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