HOST/HOSTESS

Sunnyvale, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $30.05

Work Schedule

Standard Hours

Day Shifts

Benefits

Retirement Plan

Associate Shopping Program

Health and wellness programs

Discount Marketplace

Identity Theft Protection

Pet insurance

voluntary benefits

Medical insurance

Dental Insurance

Vision Insurance

Life Insurance/AD

Disability insurance

Commuter Benefits

Employee assistance program

flexible spending accounts

Job Description

Bon Appetit Management Company is a prominent leader in the foodservice industry, operating over 1,000 cafes across the United States in diverse settings such as corporations, universities, museums, and several public restaurants. Committed to sustainability and responsible sourcing, Bon Appetit prides itself on using fresh, local ingredients from environmentally responsible sources like sustainable seafood and cage-free eggs. The company emphasizes cooking everything from scratch to ensure high-quality dining experiences. Part of the Compass Group, Bon Appetit fosters diversity, inclusion, and equal opportunity within its workforce, encouraging applicants of all backgrounds to join their team and start a rewarding career in foodservice. They offer a broad array of benefits and support for their employees, reflecting their commitment to the well-being and development of associates.

Currently, Bon Appetit is hiring full-time Hosts/Hostesses for their Mountain View, California location. This role is essential to the smooth operation and guest satisfaction within the dining environment. The position operates Monday through Friday from 6:30 AM to 3:00 PM, providing a consistent schedule for the right candidate. The hourly wage is competitive at $30.05 per hour, making it an attractive opportunity for individuals passionate about hospitality and customer service. Hosting experience is preferred but not strictly required, as the company values exceptional communication skills, flexibility, and an interest in interacting with people.

The Host/Hostess is responsible for greeting guests warmly and efficiently, seating them according to availability or preference, and handling customer service issues as they arise. The role also involves contributing to a clean, safe, and welcoming environment for guests and team members. Additionally, Hosts/Hostesses supervise food-service activities, ensure proper sanitation and food handling procedures, and assist with training new team members. This job requires a proactive team player who can manage several responsibilities simultaneously, including emergency procedures and occasional food service or bussing duties. The role offers growth potential within Bon Appetit, a company dedicated to career development and employee success.

Job Requirements

Previous hosting experience preferred
availability to work full-time Monday through Friday, 6:30 AM to 3:00 PM
ability to perform essential job functions with or without reasonable accommodation
strong communication skills
ability to handle customer service situations effectively
willingness to assist with food service and bussing duties
adherence to safety procedures
ability to work collaboratively with diverse teams

Job Qualifications

High school diploma or equivalent preferred
previous hosting or customer service experience preferred
excellent communication and interpersonal skills
ability to work in a fast-paced environment
strong teamwork and flexibility
knowledge of food safety and sanitation practices beneficial
basic supervisory skills
ability to maintain confidentiality
positive attitude and patience with guests

Job Duties

Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements
helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates
exhibits exceptional communications skills
gets along well with others, demonstrates flexibility and patience
possesses an interest in people
maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed
helps train new food-service team members
supervises the closing of the assigned dining room
ensures side work and station setup is properly completed
demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency
assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards
may be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
works with staff of other departments to perform job duties and during special events or functions
performs other duties as assigned