Denny's logo

Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $25.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Team-oriented environment
opportunities for growth
Paid training
Employee Discounts

Job Description

Denny's is a renowned full-service restaurant chain known for its welcoming atmosphere and commitment to quality food and customer service. Established as an iconic brand with a presence across various locations, Denny's prides itself on delivering a dining experience that feels like a home away from home for guests. The company emphasizes friendliness, reliability, and efficiency while maintaining high standards in hospitality. As a leader in the casual dining sector, Denny's offers a diverse menu that caters to a wide range of tastes and occasions, supported by dedicated team members who ensure each visit is memorable. The restaurant operates with a focus on teamwork, guest satisfaction, and community engagement, making it a sought-after workplace for those passionate about service.

The Host / Hostess role at Denny's is central to creating a positive first impression and ensuring smooth front-of-house operations. This position involves welcoming guests promptly and courteously, managing wait lists efficiently, and organizing seating arrangements to maintain balanced service flow among servers. The role requires a professional demeanor, strong communication skills, and the ability to handle multiple guest interactions in a fast-paced environment. Beyond greeting guests, the Host / Hostess supports servers and service assistants during busy periods, maintains cleanliness and organization of front-of-house areas, and follows all brand standards to uphold Denny's reputation.

Ideal candidates will thrive in an environment that demands reliability, punctuality, and a collaborative approach to work. Physical requirements include standing and walking for extended periods, as well as occasional lifting and carrying of light to moderate loads. Cognitive demands focus on multitasking, clear communication, and adaptability to changing restaurant conditions. Employment at Denny's offers a competitive pay range of $15.45 to $25.45 per hour, reflecting factors such as experience, education, location, and hours worked. This position reports directly to the Restaurant Manager, General Manager, or Manager on Duty and provides valuable experience in the hospitality industry with potential growth opportunities.

Job Requirements

  • Previous customer service or hospitality experience preferred but not required
  • strong communication and interpersonal skills
  • ability to work flexible schedules, including nights, weekends, and holidays
  • ability to work effectively in a team-oriented environment

Job Qualifications

  • Previous customer service or hospitality experience preferred but not required
  • strong communication and interpersonal skills
  • ability to work flexible schedules, including nights, weekends, and holidays
  • ability to work effectively in a team-oriented environment

Job Duties

  • Greet guests promptly and courteously upon arrival
  • create a welcoming and friendly first impression for all guests
  • manage wait lists and communicate accurate wait times
  • escort guests to tables and provide menus as needed
  • respond to guest questions and assist with basic requests
  • manage table assignments to balance server sections and service flow
  • monitor dining room activity and table availability
  • communicate seating status and guest needs to servers and management
  • support servers and service assistants during busy periods as needed
  • maintain cleanliness of host stand, entryways, lobby, and waiting areas
  • keep menus, seating areas, and front-of-house spaces clean and organized
  • assist with clearing and resetting tables as needed
  • perform cleaning tasks including wiping surfaces, sweeping floors, removing trash, cleaning restrooms as assigned, and other cleaning or side work tasks assigned by management
  • work collaboratively with servers, service assistants, cooks, and management
  • maintain a professional appearance and positive attitude
  • follow direction from managers and shift leaders
  • demonstrate reliability, punctuality, and consistent attendance

Job Criteria

Experience

No experience required


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