Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Exact $15.00
clock

Work Schedule

Flexible
diamond

Benefits

Health Insurance
Paid Time Off
401k program plus company match
Employee assistance program
employee food discount
flexible scheduling

Job Description

Ruth's Chris Steak House is a renowned upscale restaurant chain specializing in serving premium quality steaks and exceptional American cuisine in an elegant and welcoming atmosphere. Founded with a deep commitment to hospitality, integrity, and delivering an unforgettable dining experience, Ruth's Chris has grown into a beloved destination for food lovers who appreciate fine dining and attentive service. They are dedicated to fostering a positive work culture, recognizing that their success comes from the development and well-being of their team members. The company places significant emphasis on training and career advancement, ensuring every employee has the opportunity to reach their full potential in a supportive environment.

Currently, Ruth's Chris Steak House is looking to hire a Host/Seater to join their team. This role is crucial as the host or host/hostess is the first point of contact for guests entering the restaurant, and is responsible for creating a warm and inviting atmosphere that sets the tone for an excellent dining experience. The ideal candidate will be friendly, personable, and have strong customer service skills, enabling them to effectively manage the flow of guests, from greeting and seating them to communicating wait times and handling any inquiries or concerns with professionalism. The position requires multitasking and effective coordination with servers and kitchen staff to ensure smooth operations and a positive guest experience.

This is a career opportunity within a hospitality-focused environment, where employees are valued and supported through careful training and development programs. The role involves engaging with guests, managing the seating process, maintaining a clean and organized front-of-house area, and upholding high standards of cleanliness, hygiene, and professionalism. Additionally, the host/seater will be knowledgeable about the menu, daily specials, and restaurant promotions to share accurate information with guests. The company itself offers a comprehensive benefits package, including health insurance, paid time off, a 401k program with company match, employee assistance programs, employee food discounts, and flexible scheduling, making this an attractive and stable career choice within the restaurant industry.

By joining Ruth's Chris Steak House as a Host/Seater, candidates have the opportunity to be part of a dedicated team that values hospitality and professional growth. This position is ideal for individuals who enjoy customer interaction, thrive in a fast-paced environment, and aspire to build a career in the food and beverage industry. Whether working full-time or part-time, employees can expect a dynamic workplace that encourages teamwork, communication, and a commitment to delivering a superior guest experience at every visit.

Job Requirements

  • Must be able to lift, handle and carry trays, smallwares and equipment weighing up to 25 pounds
  • Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis to obtain and store printed materials, menus, wine lists and other hostess/host stand supply items
  • Must be able to constantly stand and exert well-paced mobility for a period up to four hours in length
  • Must be able to communicate effectively and listen attentively to supervisors, employees and guests
  • Background check required

Job Qualifications

  • Previous customer service experience preferred
  • Ability to multitask in a fast-paced environment
  • Strong communication and interpersonal skills
  • Friendly and approachable demeanor
  • Basic knowledge of restaurant operations
  • Ability to work well within a team
  • Positive attitude and willingness to learn

Job Duties

  • Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude
  • Manage the flow of guests by taking reservations, assigning tables, and ensuring efficient seating
  • Learn how to calculate and provide accurate wait times and keep guests informed of the status of their table
  • Maintain a clean and organized front-of-house area, including the host/hostess station and waiting area
  • Communicate with servers and kitchen staff to ensure a smooth, coordinated and fair seating process to ensure servers are not overwhelmed or underseated
  • Escort guests to their assigned tables, present menus, and assist with seating arrangements
  • Accommodate special seating requests if possible
  • Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns
  • Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests
  • Handle guest complaints or issues professionally or bring them to the manager when necessary
  • Assist in coordinating reservations and managing the wait list
  • Collaborate with the restaurant team to ensure exceptional customer service and satisfaction
  • Monitor and manage smooth and efficient table turnover
  • Maintain a professional and polished appearance, adhering to the restaurant's grooming and dress code standards
  • Uphold high standards of cleanliness and hygiene throughout the restaurant
  • A superior guest experience for all RCSH guests

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef