Host/Hostess

Bethesda Senior Living Communities is a well-established assisted living community dedicated to providing exceptional care and support to senior residents. Known for its compassionate environment and commitment to enhancing the quality of life for its residents, Bethesda combines professional healthcare services with a nurturing community atmosphere. The organization prides itself on a team-oriented approach, emphasizing respect, dignity, and empathy toward seniors and their families. By fostering a positive, respectful environment, Bethesda Senior Living Communities offers residents a rich, comfortable living experience in a secure and nurturing setting. This establishment not only focuses on physical care but also promotes emotional well-being and engagement through various activities and personalized services to meet the diverse needs of its residents.

The role of Host/Hostess at Bethesda Senior Living Communities is a vital position that ensures a superior dining experience for residents, their families, and guests. This is a full-time employment opportunity where the candidate will be responsible for overseeing meal service operations and maintaining quality customer service throughout meal times. The Host/Hostess acts as a liaison between culinary services and health service staff, including Care Partners and Medication Aides, to ensure efficient and prompt service at all resident tables with professionalism and care.

The position requires strong organizational skills to manage seating, reservations, and staff assignments during meal services. Responsible for maintaining dining area cleanliness and presentation, the Host/Hostess ensures the meal service areas meet high standards before, during, and after each shift. This includes overseeing the setup of drink stations, salad bars, and table arrangements to create an inviting restaurant-style dining atmosphere. The Host/Hostess also plays a key role in training support staff, coordinating with leadership such as the Culinary Services Director and Health Services Director, and managing feedback from residents and families to continually improve dining experiences.

Candidates for this role are expected to exhibit excellent customer service skills, a compassionate attitude towards elderly residents, and the ability to work both independently and as part of a team. They must maintain confidentiality of resident information and uphold the community’s mission with integrity and respect. The role involves moderate physical activity, including lifting and carrying objects up to 50 pounds and assisting with resident mobility as required. The Host/Hostess must be able to manage stressful situations with patience and professionalism, ensuring a calm and welcoming dining environment.

Bethesda Senior Living Communities offers a competitive benefits package for full-time employees that includes medical insurance options (HDHP or PPO), vision, dental and life insurance, health savings accounts with company match, flexible spending accounts, a company-matching 403(b) plan, paid vacation, personal and sick leave, paid holidays, a paid volunteer program, an employee assistance program, and wages on demand. These benefits aim to support the well-being of employees and encourage a positive work-life balance.

This opportunity is ideal for individuals passionate about serving the elderly with a servant heart and a commitment to excellence in meal service management within a supportive community environment. Applicants will join a dedicated team that values integrity, compassion, and teamwork in delivering outstanding care to senior residents. The recruitment process is ongoing until the position is filled.