Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $11.50 - $16.00
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Benefits

Medical insurance
401k
opportunities for growth
Paid Time Off
Employee Discounts

Job Description

Haywire & The Ranch is a Texas-based dining brand that prides itself on offering authentic Texas hospitality in a warm and welcoming environment. Known for its inviting ambiance that captures the spirit and charm of Texas, these establishments create an atmosphere where guests feel like family gathered around the dinner table. Whether you're a local Texan or a visitor drawn by the legends and warmth of the Lone Star State, Haywire & The Ranch provide a unique experience defined by genuine friendliness, spirited conversations, excellent food, and an overall sense of belonging. The team here operates with a deep commitment to making every visit special, treating all guests with the welcome and care they deserve, bringing out true Texas-sized charm in every interaction.

The role of Host or Hostess at Haywire & The Ranch is vital in setting the tone for the guest experience. This position is more than just greeting customers; it's about creating an atmosphere that embodies Texas hospitality from the moment guests step through the door. The ideal host or hostess will have a friendly disposition, exceptional customer service skills, and the ability to make guests feel comfortable and celebrated during their visit. Responsibilities include welcoming guests with a warm smile and a genuine Texas welcome, recognizing regular patrons and VIPs, and ensuring new guests feel special and valued. Hosts and hostesses manage the flow of the restaurant with purposeful motions, never rushing but respecting the pace of each guest party. They play a key role in highlighting special occasions, helping create memorable celebrations that guests will cherish.

Working at Haywire & The Ranch offers more than just a job; it presents an opportunity to be part of a community that values growth and personal development. The company provides medical insurance benefits for hourly employees working an average of 30 hours or more per week, ensuring well-being and peace of mind. There is also a 401k plan available for employees aged 21 and older, after completing a one-year period with a minimum of 1,000 hours of service, supporting long-term financial security. Additionally, Haywire & The Ranch encourage career advancement by offering multiple pathways for growth, with opportunities for promotion into management and other leadership roles. This role is perfect for those who love engaging with people, enjoy working in a lively restaurant environment, and want to be part of a brand that truly takes pride in its Texas roots and the hospitality legacy it represents.

Job Requirements

  • Must be able to read, write, and speak English
  • ability to stand for long periods
  • ability to lift a minimum of 50 pounds
  • maintain current Food Handler's Certification
  • previous customer service experience preferred
  • legal authorization to work
  • reliable and punctual

Job Qualifications

  • Previous host or hostess or related customer service experience preferred
  • experience with OpenTable is a plus
  • ability to communicate effectively in English
  • maintain current Food Handler's Certification
  • strong interpersonal and communication skills
  • friendly and outgoing personality

Job Duties

  • Welcome guests with a genuine Texas welcome
  • recognize and remember regular and VIP guests
  • make first-time guests feel like VIPs
  • manage guest seating and flow at a comfortable pace
  • highlight and celebrate special occasions
  • maintain cleanliness and organization at the host station
  • coordinate with restaurant staff to optimize guest experiences

Job Criteria

Experience

Mid Level (3-7 years)


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