Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.75 - $16.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Discounted meals
Career growth opportunities
Positive work environment
Employee assistance program

Job Description

Taverna-Wilmington is part of the esteemed Platinum Dining Group, bringing a unique and highly anticipated dining experience to the Wilmington community. This restaurant embodies the true essence of a neighborhood gathering place, inspired by the casual yet warm atmosphere of Italian homes and traditional watering holes across Italy. Known for its rustic simplicity and refined Italian cooking, Taverna combines a welcoming environment with a sophisticated culinary approach. The interior is designed with reclaimed wood and exposed brick walls, creating a cozy and stylish ambiance enhanced by polished marble countertops at the expansive bar. This bar is a highlight, featuring an impressive selection of eighteen draft beers and introducing the state of North Carolina's first-ever "tapped wine" system, offering guests an innovative way to enjoy their favorite wines by the glass or pour.

The menu at Taverna is humble yet carefully crafted, consisting of homemade pastas, coal-fired pizzas, and daily specials that promise to delight even the most discerning Italian food enthusiasts. Each dish is thoughtfully prepared to bring a genuine taste of Italy while ensuring a memorable dining experience. Taverna prides itself on providing exceptional hospitality and top-tier food quality, creating an inviting space where guests feel like part of the community.

The Host/Hostess position at Taverna-Wilmington plays a critical role in establishing the first impression guests have when they enter the restaurant. Serving as the ambassador for the restaurant, the host or hostess welcomes guests warmly, setting the tone for an outstanding hospitality experience from the very beginning. This position is suitable for individuals who thrive in upscale, high-volume, full-service hospitality settings and possess excellent communication and interpersonal skills. Experience in similar environments is advantageous but not mandatory.

Successful candidates for this role will be motivated, energetic, and hard-working self-starters who excel in a team environment and demonstrate leadership qualities when necessary. Taverna offers both full-time and part-time opportunities, with full-time staff eligible for benefits following a waiting period. Additionally, employees enjoy discounted meals during their shifts, making it a rewarding employment option. The restaurant fosters a supportive and positive work atmosphere with significant potential for career growth within the mid-size, multi-concept Platinum Dining Group.

If you are passionate about hospitality and eager to contribute to a dynamic restaurant team, Taverna-Wilmington invites you to join their welcoming family and help create memorable dining experiences for every guest who walks through their doors.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in upscale, high-volume, full-service hospitality is a plus
  • Ability to work in a fast-paced environment
  • Exceptional interpersonal and communication skills
  • Ability to remain calm and professional under pressure
  • Flexible availability including weekends and evenings
  • Energetic and motivated self-starter

Job Qualifications

  • Excellent emotional self awareness under pressure while maintaining a respectful, warm presence
  • Flexible schedule, particularly for weekend/evening shifts
  • Positive attitude and excellent communication skills
  • Team player who looks for ways to assist other employees when needed
  • Knowledge of a second language is a plus

Job Duties

  • Gives the initial impression of the restaurant to the guests and greet them with pleasantness and direct them to the seating location
  • Provide guests with accurate wait time estimates during busy periods
  • Maintain accurate knowledge on hours of operation, relevant service and facility information, and upcoming events at the restaurant
  • Answer phones and schedule reservations
  • Must have comprehensive knowledge of menu items
  • Enjoys providing great hospitality

Job Criteria

Experience

Mid Level (3-7 years)


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