Host/Hostess

Omaha, NE, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $10.75 - $15.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

employee training

Job Description

Big Red Restaurant & Sports Bar is a popular dining and entertainment destination located at 8100 Cass Street, Omaha, NE. Known for its vibrant atmosphere and extensive menu, this high-volume, full-service restaurant and sports bar combines great food with an exciting sports viewing experience. It caters to a diverse clientele who are looking for a welcoming environment to enjoy quality meals, socialize, and watch their favorite sports teams. Big Red Restaurant & Sports Bar prides itself on delivering exceptional customer service and maintaining a friendly, lively ambiance that enhances each guest's visit.

The Host/Hostess role at Big Red Restaurant & Sports Bar is crucial as it serves as the initial point of contact for all guests. This position requires an individual who can deliver warm, friendly, and prompt greetings, making guests feel welcomed from the moment they enter the door. The host/hostess ensures guests are seated efficiently, enhancing their dining experience through courteous interaction and attention to detail. Presenting clean menus in a professional manner, the host/hostess sets the tone for the entire meal and plays an instrumental role in the smooth operation of the restaurant. This full-time role demands excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment that values teamwork and customer satisfaction. Working as a host/hostess at Big Red Restaurant & Sports Bar not only allows for developing strong interpersonal skills but also opens opportunities for growth within the vibrant hospitality industry.

Job Requirements

High school diploma or equivalent
prior experience in customer service or hospitality preferred
ability to stand for extended periods
excellent communication skills
strong interpersonal skills
ability to work flexible hours including weekends and holidays
must be punctual and reliable

Job Qualifications

High school diploma or equivalent
previous experience in a customer service or hospitality role preferred
excellent verbal communication skills
friendly and approachable demeanor
ability to multitask in a fast-paced environment
strong organizational skills
basic computer skills for managing reservations

Job Duties

Greet guests warmly upon arrival
seat guests promptly and efficiently
present clean menus to guests
manage waiting lists and reservations
maintain cleanliness and organization of the host area
assist with guest inquiries and provide information about the menu or restaurant services
communicate effectively with servers and kitchen staff to ensure smooth service flow