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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Weekend Shifts
Benefits
competitive hourly wage
Opportunities for growth within V&E Hospitality Group
Employee discounts on food and beverages
A positive and dynamic work environment
Training and development opportunities
health benefits
vision benefits
Dental benefits
Job Description
V&E Hospitality Group is a renowned hospitality company dedicated to delivering exceptional dining and entertainment experiences to its patrons. With a diverse portfolio of bars and restaurants, each establishment under V&E Hospitality Group boasts a unique atmosphere and a steadfast commitment to outstanding customer service. The company places an emphasis on creating memorable moments for all its valued guests by combining great food, inviting environments, and attentive service. Known for its vibrant venues and high standards of hospitality, V&E Hospitality Group continues to expand its footprint in the hospitality industry, attracting both local residents and tourists alike. They pride themselves... Show More
Job Requirements
- ability to move throughout the dining room effectively
- ability to lift and carry serving trays weighing up to 15lbs and bus tubs weighing up to 40 lbs
- ability to perform reaching and stooping motions
Job Qualifications
- previous experience as a host/hostess or in a customer service role is preferred but not required
- excellent interpersonal and communication skills
- strong organizational abilities and attention to detail
- ability to multitask in a fast-paced environment
- positive attitude and a welcoming demeanor
- availability to work evenings weekends and holidays as needed
Job Duties
- greet guests with a friendly and welcoming attitude upon their arrival ensuring they feel valued and comfortable
- maintain an organized reservation system including taking reservations over the phone or through online platforms and ensuring accurate record-keeping
- manage the seating process efficiently balancing guest preferences table availability and server assignments ensuring an even distribution of guests among sections
- effectively manage waitlists during peak dining hours providing estimated wait times and offering guests the option to wait at the bar or in a designated waiting area
- provide guests with information about the restaurant's offerings including menus daily specials and any promotions or events
- communicate effectively with servers and kitchen staff regarding table availability special requests and any guest concerns or allergies
- maintain a clean and organized host/hostess stand and waiting area ensuring menus and promotional materials are clean and in good condition
- bid guests a warm farewell and express appreciation for their visit as they depart collect feedback and address any immediate concerns
Job Criteria
Experience
No experience required
Job Location
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