Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.50 - $16.00
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Work Schedule

Weekend Shifts
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Benefits

competitive hourly wage
Opportunities for growth within V&E Hospitality Group
Employee discounts on food and beverages
A positive and dynamic work environment
Training and development opportunities
health benefits
vision benefits
Dental benefits

Job Description

V&E Hospitality Group is a distinguished hospitality company known for its dedication to providing exceptional dining and entertainment experiences across a variety of bars and restaurants. Each establishment within the group offers a unique atmosphere combined with an unwavering commitment to outstanding customer service. This focus on quality and ambiance has enabled V&E Hospitality Group to establish itself as a leader in the hospitality industry, creating memorable moments for guests that encourage repeat visits and foster customer loyalty. Whether hosting a casual night out or a special celebration, the venues under V&E Hospitality Group consistently aim to exceed expectations by blending excellent food, beverage selections, and attentive service in environments that are both welcoming and vibrant.

The role of Restaurant Host/Hostess at V&E Hospitality Group is vital to reinforcing the company's reputation for exceptional hospitality. As the first point of contact for guests, the Host/Hostess sets the tone for the dining experience by providing a warm and friendly welcome upon arrival. This position demands strong interpersonal skills, the ability to manage seating and reservations efficiently, and the capacity to coordinate effectively with front-of-house and kitchen teams. A successful Host/Hostess balances guest preferences with operational needs, ensuring a smooth flow in guest seating and maintaining a well-organized waitlist during peak hours. Attention to cleanliness and presentation of the host station and waiting areas also reflects the high standards of the company. Moreover, the role requires hosting guests through their departure with a courteous farewell and the collection of immediate feedback to address any concerns.

V&E Hospitality Group offers this position on both a full-time and part-time basis, providing flexibility to accommodate various candidate needs and schedules. The role is well-suited to individuals passionate about hospitality, multitasking in fast-paced environments, and those who thrive on making positive impressions through excellent communication and organizational skills. In addition, this role presents excellent opportunities for career growth within the company, supported by comprehensive training and development programs. Competitive hourly wages, employee benefits including health, vision, and dental coverage, as well as employee discounts on food and beverages, further enhance the attractiveness of this employment opportunity. V&E Hospitality Group prides itself on fostering a positive and dynamic work atmosphere where employees can grow professionally while contributing to a team dedicated to superior guest service.

Job Requirements

  • Ability to move throughout the dining room effectively
  • Ability to lift and carry serving trays weighing up to 15lbs and bus tubs weighing up to 40lbs
  • Ability to perform reaching and stooping motions

Job Qualifications

  • Previous experience as a host or hostess or in a customer service role preferred but not required
  • Excellent interpersonal and communication skills
  • Strong organizational abilities and attention to detail
  • Ability to multitask in a fast-paced environment
  • Positive attitude and welcoming demeanor
  • Availability to work evenings, weekends, and holidays as needed

Job Duties

  • Greet guests with a friendly and welcoming attitude upon arrival
  • Maintain an organized reservation system including phone and online bookings
  • Manage seating arrangements balancing guest preferences, table availability, and server assignments
  • Effectively manage waitlists during peak dining hours with estimated wait times
  • Provide guests with information about menus, specials, and promotions
  • Communicate clearly with servers and kitchen staff regarding table status, special requests, and guest concerns
  • Maintain cleanliness and organization of host stand and waiting area
  • Bid guests farewell and collect feedback while addressing immediate concerns

Job Criteria

Experience

No experience required


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