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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Weekend Shifts
Benefits
competitive hourly wage
opportunities for growth
Employee Discounts
Positive work environment
Training and Development
health benefits
vision benefits
Dental benefits
Job Description
V&E Hospitality Group is a well-established and respected hospitality company known for its dedication to delivering exceptional dining and entertainment experiences. With a diverse portfolio of bars and restaurants, V&E Hospitality Group focuses on creating unique atmospheres that cater to a wide range of tastes and preferences. Each establishment under V&E Hospitality Group’s umbrella commits to outstanding customer service, ensuring every guest leaves with memorable moments. The company is recognized for fostering a positive work culture that encourages professional growth and values each team member’s contribution to guest satisfaction. V&E Hospitality Group’s reputation in the hospitality industry is built on... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous hospitality or customer service experience preferred
- Strong communication skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Physical ability to move throughout dining areas and lift necessary weights
- Reliable and punctual
- Positive and professional demeanor
- Ability to handle stressful situations calmly and efficiently
Job Qualifications
- Previous experience as a Host/Hostess or in a customer service role is preferred but not required
- Excellent interpersonal and communication skills
- Strong organizational abilities and attention to detail
- Ability to multitask in a fast-paced environment
- Positive attitude and a welcoming demeanor
- Availability to work evenings, weekends, and holidays as needed
- Ability to move throughout the dining room effectively
- Ability to lift and carry serving trays weighing up to 15lbs and bus tubs weighing up to 40lbs
- Ability to perform reaching and stooping motions
Job Duties
- Greet guests with a friendly and welcoming attitude upon their arrival
- Maintain an organized reservation system including taking reservations over phone or online platforms
- Manage seating process efficiently balancing guest preferences, table availability, and server assignments
- Effectively manage waitlists during peak dining hours providing estimated wait times and options for guests
- Provide guests with information about menus, daily specials, promotions, and events
- Communicate effectively with servers and kitchen staff regarding table availability, special requests, and guest concerns or allergies
- Maintain a clean and organized host/hostess stand and waiting area
- Bid guests a warm farewell and express appreciation for their visit, collecting feedback and addressing any immediate concerns
Job Criteria
Experience
No experience required
Job Location
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