Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a leading global provider of food and beverage services for travel venues, known for creating exceptional dining experiences across airports, highways, and other travel points. With a commitment to quality, innovation, and guest satisfaction, HMSHost operates a wide portfolio of restaurants and retail outlets, reflecting a diverse and dynamic hospitality environment. As a part of the multinational Autogrill Group, HMSHost blends international expertise with local flavors, ensuring travelers enjoy unique culinary offerings wherever they go. The company emphasizes career growth and employee well-being, offering numerous training programs and comprehensive benefits, making it a desirable employer within the hospitality... Show More
Job Requirements
- High school diploma or equivalent
- Customer service experience preferred
- Ability to work flexible hours including evenings, weekends and holidays
- Ability to stand for extended periods
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Positive attitude and team player mentality
Job Qualifications
- Customer service and cash handling experience preferred
- Excellent organization skills
- Ability to read and interpret restaurant's seating chart
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Ability to bend, twist, and stand to perform normal job functions
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Job Duties
- Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
- Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
- Maintains and updates restaurant seating charts
- Proper set up and maintenance of the Dining Room areas before serving
- Assists with maintaining sufficient stock of roll up silverware for the incoming shift
- Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
- Oversees the delivery and servicing of food and beverages
- Liaises between kitchen staff and floor staff to ensure the guests' experience meets concept/company standards
- Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
- Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
- Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
- Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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