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Host/Hostess

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $22.00
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Work Schedule

Flexible
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Benefits

Flexible work environment
ongoing training and development
Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k Retirement Plan
Employee Discount Program

Job Description

Sodexo is a global leader in integrated facilities management and food services, committed to making everyday life better for employees, clients, and the communities it serves. With a strong presence across various industries including corporate, healthcare, education, and government sectors, Sodexo provides comprehensive solutions ranging from food service and catering to facilities management and remote site services. At its core, Sodexo prioritizes quality, sustainability, and inclusivity, striving to create a positive impact socially, economically, and environmentally in every community it operates.

Sodexo prides itself on its inclusive and respectful workplace culture, valuing diversity and fostering an environment where employees can be themselves, contribute ideas, and feel appreciated. The company actively supports career development and advancement and offers flexible work environments. Sodexo embraces equal employment opportunities and stands against discrimination on any basis, ensuring a fair and welcoming atmosphere for all team members.

The role of Host/Hostess at Sodexo is crucial in delivering an exceptional experience to guests at the Alaska Airlines Lounge in Honolulu (HNL). As the warm and personable face of the lounge, the Host/Hostess is responsible for greeting guests, managing seating arrangements, and addressing guest needs with professionalism and courtesy. This full-time position, offering a pay rate of $22 per hour, involves working varying shifts with a preference for open availability.

Beyond greeting and seating guests, the Host/Hostess may handle payment transactions and assist service team members to ensure total guest satisfaction. Attentiveness to guests’ concerns and prompt service response are essential aspects of the role. The position requires a dependable, team-oriented individual who contributes to maintaining a safe and healthy work environment. Attention to detail, excellent communication skills, and the ability to adapt to schedule changes are vital for success.

Working as a Host/Hostess at Sodexo means more than just a job. It offers an opportunity to develop valuable skills through ongoing training and development, opening pathways to career advancement within a supportive company environment. The comprehensive benefits package includes paid time off, holidays, medical, dental, and vision coverage, tuition reimbursement, 401k plans, and various employee discount programs. Some locations might provide additional perks such as complimentary meals during shifts, uniforms, safety shoes, and transportation support.

Sodexo’s commitment to employee well-being and job satisfaction, combined with the dynamic environment of the Alaska Airlines Lounge, makes this position ideal for individuals enthusiastic about customer service and hospitality. The company seeks candidates who are reliable, adaptable, and enthusiastic about creating memorable guest experiences and contributing positively to the team dynamic.

Job Requirements

  • High school diploma or equivalent
  • 0 to 1 year of related experience
  • Strong communication skills
  • Ability to work flexible shifts including weekends
  • Reliable and punctual
  • Customer service oriented
  • Ability to maintain a safe working environment

Job Qualifications

  • High school diploma or equivalent
  • 0 to 1 year of related customer service or hospitality experience
  • Strong communication and interpersonal skills
  • Ability to work varying shifts including weekends and holidays
  • Team-oriented and adaptable to a fast-paced environment

Job Duties

  • Greet and seat guests in a friendly and courteous manner
  • May receive payments and assist other service personnel as needed to provide total guest satisfaction
  • Respond to and address guests’ concerns and/or requests
  • Attend work and show for scheduled shifts on time with satisfactory regularity
  • Perform other duties as assigned depending on business necessities and client requirements

Job Criteria

Experience

Entry Level (1-2 years)


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