Job Overview

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Compensation

Hourly
Range $10.50 - $14.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

50 percent dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits

Job Description

Miller's Ale House is a well-established restaurant brand known for its warm, inviting atmosphere and commitment to delivering exceptional dining experiences. As a popular casual dining chain, it combines a spirited bar environment with a family-friendly restaurant setting, making it a popular choice for guests seeking both great food and a vibrant social scene. With locations across multiple states, Miller's Ale House emphasizes a culture of integrity, excellence, and genuine guest service in a fast-paced, dynamic environment. The organization values employees who bring their authentic selves to work, fostering a workplace where individuality is celebrated alongside professionalism. The company also provides opportunities for career advancement, making it an attractive employer for those passionate about hospitality and growth within the food and beverage industry.

The role of Host/Hostess at Miller's Ale House is one of the most critical positions in shaping the initial guest experience. As the first point of contact, the host sets the tone for every visit, greeting guests with warmth and energy from the moment they enter the restaurant. This position requires an individual who is friendly, attentive, and able to manage guest seating efficiently to ensure smooth service flow. It also involves maintaining a clean and organized entrance area, coordinating with service team members to support guests’ needs, and handling communication with management regarding any issues or wait times. Beyond the functional responsibilities, the host plays a vital role in creating a welcoming environment that encourages guests to return.

The position demands excellent interpersonal skills, the ability to multitask in a fast-paced setting, and a commitment to uphold the restaurant's policies and standards for safety and sanitation. Teamwork is highly emphasized, as hosts collaborate closely with servers, bussers, and management to enhance the overall guest experience. This role also requires physical stamina to stand and walk for extended periods, and the ability to perform tasks such as bending, lifting up to 20 pounds, and operating seating and communication software efficiently.

Miller's Ale House offers a vibrant and supportive work environment focused on open communication and employee growth. Benefits include health plans, a 50-percent dining privilege, and a workplace culture that values each team member’s contribution. The restaurant promises a fast-paced and fun atmosphere that fosters career growth while supporting work-life balance. Candidates who are enthusiastic, reliable, and committed to delivering exceptional service will find this role rewarding and full of opportunities to advance within the company.

Job Requirements

  • Must be a minimum of 18 years of age unless otherwise dictated by state law
  • able to stand and walk for extended periods
  • ability to reach bend squat and lift up to 20 pounds for short distances
  • effective communication skills
  • commitment to follow safety and sanitation protocols
  • willingness to complete all tasks to ensure exceptional guest experiences

Job Qualifications

  • High school diploma or equivalent
  • strong communication skills
  • ability to multitask and work in a fast-paced environment
  • basic reading and handwriting skills
  • ability to operate front door seating software
  • customer service experience preferred
  • ability to work independently and in a team environment

Job Duties

  • Showcases a warm upbeat and energetic demeanor to guests
  • arrives to work on time as scheduled and ready to work
  • follows Miller's Ale House policies in all respects including time recording requirements such as clocking in and out
  • greets guests in a warm and friendly manner while acknowledging all guests within five feet
  • seats guests based on their seating preference when possible
  • rotates seating with different servers to ensure even workloads and prompt service
  • provides departing guests with a warm salutation thanking them and inviting them to return

Job Criteria

Experience

Entry Level (1-2 years)


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