Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and development opportunities
Job Description
Our hotel is a well-established hospitality provider dedicated to delivering exceptional guest experiences through quality service, comfort, and a welcoming environment. Known for our commitment to guest satisfaction and attention to detail, we pride ourselves on offering a clean, comfortable, and inviting atmosphere that ensures all guests feel valued and well-cared for during their stay. As a cornerstone of our service, the complimentary breakfast is delivered with the utmost care and professionalism to enhance the overall guest experience and set a positive tone for each day of their visit.
The Host/Hostess position is an integral part of our hotel's breakfast service team, responsible for maintaining a clean and inviting complimentary breakfast area. This role requires a high level of personal responsibility and ownership, ensuring every guest encounter is positive and every detail of the breakfast service meets our quality standards. The Host/Hostess is expected to prepare and serve breakfast items, manage inventory, and maintain cleanliness and orderliness of service and storage areas. They also play a key role in guest relations, welcoming guests warmly, responding promptly to inquiries or complaints, and communicating with sensitivity and tact. This position demands a proactive approach to service, anticipating guest needs and ensuring they receive timely assistance.
Additionally, the Host/Hostess coordinates with other hotel departments to resolve guest concerns and contribute to overall hotel security by reporting potential hazards and incidents promptly. This role is not limited to breakfast duties but may also include assisting in other areas of the hotel during short staffing periods, demonstrating flexibility and teamwork. The Host/Hostess embodies the hotel’s values of honesty, respect, and hospitality, always presenting themselves in proper uniform and name tag, and acting as a courteous and professional representative of the hotel.
This job is typically full-time with competitive hourly compensation. The successful candidate will benefit from working in a supportive environment that values integrity, quality service, and team collaboration. The Host/Hostess position offers the opportunity to develop customer service skills in a dynamic hospitality setting and to be part of a dedicated team focused on enhancing guest satisfaction through exceptional service.
The Host/Hostess position is an integral part of our hotel's breakfast service team, responsible for maintaining a clean and inviting complimentary breakfast area. This role requires a high level of personal responsibility and ownership, ensuring every guest encounter is positive and every detail of the breakfast service meets our quality standards. The Host/Hostess is expected to prepare and serve breakfast items, manage inventory, and maintain cleanliness and orderliness of service and storage areas. They also play a key role in guest relations, welcoming guests warmly, responding promptly to inquiries or complaints, and communicating with sensitivity and tact. This position demands a proactive approach to service, anticipating guest needs and ensuring they receive timely assistance.
Additionally, the Host/Hostess coordinates with other hotel departments to resolve guest concerns and contribute to overall hotel security by reporting potential hazards and incidents promptly. This role is not limited to breakfast duties but may also include assisting in other areas of the hotel during short staffing periods, demonstrating flexibility and teamwork. The Host/Hostess embodies the hotel’s values of honesty, respect, and hospitality, always presenting themselves in proper uniform and name tag, and acting as a courteous and professional representative of the hotel.
This job is typically full-time with competitive hourly compensation. The successful candidate will benefit from working in a supportive environment that values integrity, quality service, and team collaboration. The Host/Hostess position offers the opportunity to develop customer service skills in a dynamic hospitality setting and to be part of a dedicated team focused on enhancing guest satisfaction through exceptional service.
Job Requirements
- high school diploma or equivalent
- prior experience in food service or hospitality preferred
- ability to communicate clearly and politely with guests and staff
- must wear uniform and name tag
- capable of performing physical tasks related to food preparation and service
- reliable and punctual
- able to handle stressful situations calmly
- basic knowledge of safety and emergency procedures
Job Qualifications
- high school diploma or equivalent
- previous experience in hospitality or customer service preferred
- excellent communication and interpersonal skills
- ability to work effectively in a team environment
- strong attention to detail and organizational skills
- basic food preparation and safety knowledge
- ability to handle guest complaints with tact and professionalism
- physical stamina to stand and move during shift
- flexible availability including mornings and weekends
Job Duties
- arrive to work on time and give advance notice when absence is anticipated
- wear proper uniform and always have on your name tag
- treat guests properly with respect and turn in all lost and found items
- be available to employees and guests at all times
- relate to employees and guests in a respectful manner
- respond promptly to employee or guest inquiries or complaints
- take initiative to greet guests and offer assistance
- keep all storage areas neat and clean
- prepare all food and beverages
- keep all supplies, breakfast food and drinking products stocked and fresh
- take inventory of food, beverage and supplies
- inform management of supply needs
- help other employees when needed
- refer guest requests or concerns to appropriate department
- report pertinent information to the next shift both orally and in log books
- report any potential hazards to management
- complete incident or accident reports as required
- know location of emergency cutoffs and lights
- provide accurate information and directions to guests
- perform all duties assigned by manager
- be flexible to help in short-staffed areas as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
