Host/Hostess

HRI Hospitality is a distinguished hotel ownership and management company known for its innovative approach in restoring historic properties and developing new build projects that become vibrant centers of urban communities. With a solid history of transforming properties to their former glory and bringing new concepts to life, HRI Hospitality has established itself as a leader in the hospitality industry. The company manages a wide array of brands, offering diverse and exciting locations for guests and employees alike. HRI Hospitality values warm welcomes and is committed to creating unforgettable experiences for every guest who walks through its doors, making it a premier destination for hospitality professionals seeking to grow their careers.

The role of Host/Hostess within HRI Hospitality’s Food & Beverage department is vital to setting the tone of every dining experience. As the first point of contact for guests, the Host/Hostess ensures a welcoming and professional atmosphere while maintaining smooth service flow. This position involves managing reservations, seating arrangements, and guest interactions with efficiency and a friendly demeanor. A successful candidate should possess excellent customer service and communication skills, the ability to multitask gracefully in a dynamic environment, and a professional appearance that reflects the company’s standards.

Working under the supervision of the Restaurant Supervisor, Restaurant Manager, and Food & Beverage Manager, the Host/Hostess plays an essential role in delivering outstanding service and contributing to the overall guest satisfaction. The role includes responsibilities such as greeting guests warmly, managing waitlists, escorting guests to their tables, and supporting servers and management with real-time dining room activity. Familiarity with reservation systems and point-of-sale platforms is preferred but not required, and the ability to stand and walk for extended periods is essential due to the active nature of the job.

HRI Hospitality offers an inclusive and equitable work environment where diversity is celebrated and all employment decisions are based on valid job-related requirements. Candidates joining the team can expect a supportive atmosphere that values each individual's contribution and upholds the highest standards of hospitality. This position is an excellent opportunity for those with prior hospitality or customer service experience who are passionate about creating memorable dining experiences and wish to advance their careers in a growing and dynamic company.