Host/Hostess

Sugar Land, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Employee Discounts

team meals

Uniform allowance

Job Description

Our establishment is a welcoming and customer-focused restaurant dedicated to providing an exceptional dining experience for all guests. With a commitment to friendly service, cleanliness, and efficient operations, we strive to create a warm and inviting atmosphere where every visitor feels valued and comfortable. Our team takes pride in upholding high standards in hospitality, presentation, and guest satisfaction, ensuring that each meal is not just a dining event but a memorable experience. The restaurant operates with a dynamic and collaborative team environment, emphasizing respect, communication, and continuous improvement.

We are currently seeking a courteous, energetic, and reliable Host/Hostess to join our team. In this role, you will be the friendly face welcoming guests as they arrive, setting the tone for their dining experience. Your responsibilities will include greeting guests warmly, managing seating arrangements, handling waitlists through the NoWait App, and assisting with special seating requests. You will play a crucial role in maintaining smooth restaurant flow by ensuring that tables are properly prepared and that guests feel attended to from arrival through to departure. This position demands excellent communication skills, a hospitable demeanor, and the ability to handle multiple tasks efficiently in a fast-paced environment. The ideal candidate has an approachable personality, attention to detail, and the stamina to remain active and on their feet throughout their shift. While previous restaurant experience is preferred, it is not mandatory, as comprehensive training will be provided. This is an excellent opportunity for someone passionate about customer service and eager to contribute to a positive dining atmosphere. Employment type is full-time or part-time, with competitive compensation based on experience and performance.

Job Requirements

Previous restaurant experience is preferred but not required
ability to read and understand simple instructions
ability to write simple correspondence
ability to effectively present information to guests and other team members
must have exceptional hygiene and grooming habits
constant standing/walking
occasional stooping/kneeling
occasional pushing, pulling, lifting, or carrying up to 40 pounds
occasional ascending or descending ladders, stairs, ramps
frequent, continual, intermittent flexing or rotation of the wrist(s) and spine
constant receiving detailed information through oral communication
constant talking, expressing, or exchanging ideas using the spoken word
constant clarity of vision at near and/or far distances

Job Qualifications

Previous restaurant experience is preferred but not required
ability to read and understand simple instructions
ability to write simple correspondence
ability to effectively present information to guests and other team members
must have exceptional hygiene and grooming habits

Job Duties

Warmly greet all guests upon their arrival
open the front door for guests entering or leaving the restaurant when possible
inspect tables for proper presentation
when the restaurant is on a wait for tables, record the guest’s information in the NoWait App and provide the guest with an estimated wait time
notify guests via the No Wait App when their table is ready
accommodate special seating requests whenever possible
make friendly conversation with guests as you walk them to their table
upon seating, offer guests a menu and inform them of the server’s name
handle food: chips and salsa
thank guests as they leave and invite them to return
attend all scheduled team member meetings