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Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Weekend Shifts
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Benefits

competitive pay
opportunities for growth
supportive work environment
Paid Time Off
team-oriented culture

Job Description

Schaffer's Mill is a distinguished country club located in a picturesque setting that offers a blend of fine dining, recreational activities, and social events. Renowned for its commitment to excellence, Schaffer's Mill provides an inviting and luxurious atmosphere for members and guests to enjoy a premium experience. The country club emphasizes hospitality, quality service, and attention to detail, making it one of the premier destinations for dining and leisure activities in the region. With beautifully maintained facilities and a dedicated team, Schaffer's Mill upholds a tradition of catering to the needs and preferences of its diverse membership base, including families, professionals, and retirees seeking an upscale environment.

As a Host/Hostess at Schaffer's Mill, you will serve as the first point of contact for members and guests, playing a crucial role in shaping their dining experience. This position requires a warm and welcoming demeanor, exceptional interpersonal skills, and the ability to provide attentive and personalized service in a fast-paced environment. Your responsibilities will include greeting guests upon arrival, managing reservations and seating arrangements thoughtfully to optimize the flow of patrons, and maintaining an organized and pristine entrance and dining area that reflects the club's high standards. Additionally, you will provide menus, inform guests of specials and promotions, answer phone calls with professionalism, and address guest inquiries or complaints promptly to ensure satisfaction.

The role also involves collaborating closely with the dining staff to ensure smooth operations and seamless service. Accommodating special requests and demonstrating knowledge of dining etiquette and country club operations will be advantageous in enhancing guest experiences. Schaffer's Mill values team members who are flexible and available to work during evenings, weekends, and holidays to meet the scheduling demands of the dynamic hospitality environment. With a competitive pay rate of $16.90 per hour, this opportunity is ideal for individuals who thrive in a customer-centered role and wish to be part of a respected and supportive team dedicated to outstanding service and guest satisfaction. By joining Schaffer's Mill, you will enjoy a rewarding work environment that fosters growth, teamwork, and pride in delivering exceptional hospitality.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Strong communication skills
  • Ability to multitask efficiently
  • Flexibility to work evenings, weekends, and holidays
  • Professional appearance and demeanor
  • Basic knowledge of reservation systems

Job Qualifications

  • Previous experience in a host/hostess or customer service role preferred
  • Excellent communication and interpersonal skills
  • Strong organizational abilities and attention to detail
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Flexibility to work evenings, weekends, and holidays as needed
  • Knowledge of dining etiquette and country club operations is a plus

Job Duties

  • Greet and welcome members and guests as they arrive
  • Manage reservations and seating arrangements to optimize the flow of guests
  • Maintain a clean and organized entrance and dining area
  • Provide menus and inform guests of specials and promotions
  • Answer phone calls and take reservations with professionalism and courtesy
  • Assist with seating and accommodate special requests from guests
  • Collaborate with the dining staff to ensure smooth service and guest satisfaction
  • Handle guest inquiries and resolve any issues or complaints promptly
  • Uphold the country club's standards of hospitality and professionalism

Job Criteria

Experience

Mid Level (3-7 years)


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