Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Employee food benefits
potential for professional growth
Benefits at 30 hours
flexible schedules

Job Description

Famous Dave's is a renowned barbecue restaurant chain, famously known for serving authentic and mouthwatering barbecue dishes. Established as the longest running backyard BBQ experience in history, Famous Dave's has built a strong reputation for delivering exceptional food paired with warm and welcoming service. This family-friendly restaurant prides itself on creating an inviting atmosphere that feels like home for every guest who walks through its doors. Known for its lively ambiance and delicious recipes, Famous Dave's provides an engaging environment for both customers and employees alike, making it an excellent choice for career-driven individuals passionate about hospitality and food service.

We are currently seeking a high-energy Host/Hostess with a positive attitude to join our Famous Dave’s family. The Host/Hostess plays a critical role, serving as the initial and final point of contact for guests, and ensuring that every visitor feels welcomed and valued. As the face of the restaurant, you will greet guests warmly with a friendly smile, setting the tone for an outstanding dining experience from the moment they arrive until their departure. Your role includes managing seating arrangements, accommodating special needs like boosters, high chairs, and large parties, and managing waitlists with accurate wait-time estimates. Your ability to interact politely and professionally with guests, engage in friendly conversation, and coordinate with servers will enhance the overall dining experience.

This position requires someone who demonstrates a genuine 'Guest First' attitude, someone who goes beyond simply welcoming guests by creating an environment where they feel entirely at home - like in their own backyard. You will be responsible for small but important tasks such as maintaining seating and table layouts, assisting servers when needed, completing assigned cleaning duties, and having working knowledge of the menu to answer guests' questions or provide recommendations confidently.

Famous Dave's offers more than just a job; we provide a fun and supportive work environment where employees can thrive and grow professionally. We offer flexible schedules, food benefits for our employees, and additional perks available for those working 30 hours or more, including potential benefits that enhance work-life balance. Whether you're looking for an entry point into the restaurant industry or a place to build your career with upward mobility, Famous Dave's is committed to helping you succeed within our family-oriented culture. If you are energetic, personable, and passionate about providing excellent customer service, then this Host/Hostess role at Famous Dave’s could be your perfect fit.

Job Requirements

  • High school diploma or equivalent
  • ability to greet guests warmly and with a friendly smile
  • excellent interpersonal communication skills
  • availability to work flexible schedules including evenings, weekends, and holidays
  • ability to stand for extended periods
  • willingness to complete assigned cleaning duties
  • ability to work collaboratively with team members
  • positive attitude

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a customer service or host/hostess role preferred but not required
  • excellent communication and interpersonal skills
  • ability to maintain a positive and friendly attitude
  • basic knowledge of restaurant operations
  • ability to work effectively in a fast-paced environment
  • strong organizational skills

Job Duties

  • Greeting and seating guests
  • inviting them to visit us again
  • accommodating any special needs such as boosters, high chairs, disabilities, large parties
  • managing the wait list as needed, quoting accurate wait times
  • providing assistance to servers
  • maintaining tables per floor plan
  • completion of assigned cleaning duties
  • maintaining working knowledge of our menu

Job Criteria

Experience

Entry Level (1-2 years)


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