Abuelo's logo

Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $8.00 - $15.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
tip share
flexible scheduling
Career growth potential
Paid Time Off
best-in-class training
Employee Discounts

Job Description

Abuelo's is a well-established restaurant franchise known for its authentic, made-from-scratch Mexican cuisine and exceptional hospitality. With nearly 30 years in the hospitality industry, Abuelo's has built a reputation for delivering not only delicious food but also a memorable dining experience rooted in genuine warmth and care for guests. The company prides itself on creating a welcoming atmosphere where every guest feels at home from the moment they step through the door. Known for its motto "Serving with H.E.A.R.T.S. in Mind," Abuelo's emphasizes heartfelt service as the cornerstone of its brand identity. Abuelo's participates in the federal E-Verify program, affirming its commitment to legal and equal employment practices. The company offers a host position as a critical entry point into its hospitality team, ideal for individuals passionate about people and service, with no prior experience required.

The Host role at Abuelo's is essential to the overall guest experience. Serving as the first and last point of contact for guests, the Host is responsible for greeting guests warmly, making them feel valued and welcomed, and managing seating arrangements efficiently to maintain smooth operations in the dining area. The position demands excellent communication and organizational skills to handle busy periods and ensure guests are promptly seated. Beyond seating guests, the Host's role extends to providing a sincere and heartfelt thank you when guests depart, reinforcing the friendly and hospitable atmosphere the brand is famous for. The role is suitable for individuals with a great attitude, a friendly smile, and a passion for service, who are eager to learn and contribute positively to a team environment. Abuelo's offers competitive pay along with tip sharing (where permitted by law), flexible scheduling options including morning, daytime, and evening shifts, and robust training programs to set up Hosts for success. Career growth is a significant highlight at Abuelo's, with over 50% of their management team having been promoted from within, presenting clear pathways for advancement. Additionally, Abuelo's provides benefits such as paid time off for qualifying employees and special discounts on cell phones and electronics, enhancing the overall employee value package. This role is ideal for anyone looking to start or grow a career in hospitality within a supportive and dynamic restaurant setting.

Job Requirements

  • eligible to work in the u.s. and pass e-verify
  • reliable transportation
  • great attitude
  • friendly smile
  • passion for people and service
  • strong communication skills
  • strong organization skills
  • willingness to learn

Job Qualifications

  • excellent communication skills
  • friendly and approachable personality
  • strong organizational skills
  • ability to work in a fast-paced environment
  • willingness to learn and take direction
  • passion for delivering exceptional customer service

Job Duties

  • greet guests warmly upon arrival
  • manage seating arrangements efficiently
  • ensure guests are seated in a timely manner
  • provide guests with information about wait times and seating availability
  • maintain cleanliness and organization at the host station
  • thank guests sincerely upon departure
  • assist in managing guest flow during peak hours

Job Criteria

Experience

No experience required


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