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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $11.00 - $15.50
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Job Description
This position is within the hospitality and restaurant industry, focusing on customer service and operational support. The hiring establishment is a restaurant known for maintaining high standards in guest interaction and food service quality. The company values a welcoming, efficient, and customer-oriented work environment, aiming to provide an exceptional dining experience for every guest. The restaurant operates with a team-based approach, emphasizing collaboration, reliability, and effective communication among staff members. This role is vital in ensuring the seamless flow of operations from the moment a guest arrives until they leave, contributing directly to customer satisfaction and the restaurant's reputation.
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Job Requirements
- Must be able to observe and differentiate between monetary denominations
- Ability to communicate with guests
- Flexible and reliable
- Team player
- Must have sufficient mobility to move and/or operate in work area
- Must be able to observe and ensure product is prepared and presented to company requirements
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Job Qualifications
- Must be able to observe and differentiate between monetary denominations
- Ability to communicate with guests
- Flexible and reliable
- Team player
- Must have sufficient mobility to move and/or operate in work area
- Must be able to observe and ensure product is prepared and presented to company requirements
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Job Duties
- Greets and welcomes all customers immediately upon arrival and verifies number in their party
- Collects payment from customers immediately, in accordance with established cash handling procedures, inquires about food/service satisfaction and handles customer complaints/suggestions appropriately
- Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day
- Keeps hostess area stocked and clean, e.g., to-go items and bakery products
- Handles incoming telephone calls immediately, and takes to go orders as appropriate
- Maintains proper supply of clean menus
- Periodically supplies customers with initial beverage suggestions and provides beverages order and refills
- Assists service personnel in cleaning and setting tables
- Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received
- Assists other service personnel as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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